Hi, I’m
Gabriela Fernández
Miami,Florida
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
years of professional experience
5
years of post-secondary education
Work History
Fresca Greens LLCMiami, FL
Sales Representative
07.2020 - 01.2024
Job overview
- Provided professional services and support in a dynamic work environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
Fresca GreensMiami, FL
Receivable Accountant
06.2019 - 07.2020
Job overview
- Monitored timely collection and application of account receivable collections.
- Identified and implemented process efficiency improvements.
- Managed past due balances, and other accounts receivable functions.
- Trained new employees on company procedures.
Cantv Telecommunications (CANTV)Caracas, Venezuela
Legal Assistant
09.2016 - 04.2017
Job overview
- Worked alongside attorneys, administrative assistants on complex cases and legal processes.
- Analysis and drafting of contracts
- Advice to CANTV staff on legal matters of telecommunications and contracting
- Analysis of the current legal regulations regarding telecommunications
7th Superior Court Administrative Region CapitalCaracas, Venezuela
Court Assistant
07.2012 - 02.2016
Job overview
- Substantiation of cases, from the admission phase and/ or request for administrative background
- Preparation of hearing records
- Publication of interlocutory and final judgments
- Preparation (Jointly with the Clerk of the Court) of the certified copies
- Preparation of final judgments
- Distribution Assistant functions
- Reception of causes
- Custody of Distribution books
- Verification of data of the causes initiated to distribute
- Secretary assistant function
- Reception of briefs and proceedings
- Assistant functions of Judicial Coordination
- Reception of request and requirements of the Judges
- Processing of the different requests of the Judges of the Contentious Administrative Jurisdiction of the Capital Region
Education
University Santa MariaCaracas, Venezuela
from Lawyer
07.2012 - 02.2016
Skills
Customer Relations
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Representative
Fresca Greens LLC
07.2020 - 01.2024
Receivable Accountant
Fresca Greens
06.2019 - 07.2020
Legal Assistant
Cantv Telecommunications (CANTV)
09.2016 - 04.2017
Court Assistant
7th Superior Court Administrative Region Capital
07.2012 - 02.2016
University Santa Maria
from Lawyer
07.2012 - 02.2016
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