Summary
Overview
Work History
Education
Skills
General Qualifications
Interests
Timeline
Generic

GABRIELA FOLLETT

Milwaukee

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

8
8
years of professional experience

Work History

Retail Keyholder

Vowd
02.2022 - 09.2022
  • Utilized product information and sampling to educate customers and assist in product selections.
  • Rearranged racks and shelving based on seasonal planograms.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

Bridal Stylist

Miss Ruby
06.2021 - 01.2022
  • Sold and fitted wedding dresses for brides-to-be.
  • Assisted Brides in adding accessories and other products to complete their overall bridal look.
  • Pre-booked clients for follow-up visits and promoted bridal services and retail products.
  • Built, maintained and strengthened customer relationships with Brides by staying in touch and up to date until their big day!
  • Stayed knowledgeable with current bridal trends to harness a true and amazing experience for the bride.

Stylist Associate

Nordstrom
06.2018 - 03.2021
  • Company Overview: Nordstrom uses a system called Style Board, which is simply an online shopping app that customers can buy directly through employees so employees get a commission
  • Developing a clientele to help style and make you more confident
  • I love the personal side of the job, by reaching out and setting up appointments to better the lives of women in the Greater Milwaukee area
  • I use IOS apps through my Iphone and google spreadsheets to write out customer lists
  • The technology Nordstrom uses is very modern and up to date
  • Especially during Covid -19, this has really helped business stay in motion
  • Nordstrom uses a system called Style Board, which is simply an online shopping app that customers can buy directly through employees so employees get a commission

Catering

Ferrrantes Restaurant and Catering
01.2018 - 01.2019
  • I worked for Ferrantes in their catering business for a year to get a feel for another side of the retail industry
  • It was a rewarding job most of the time
  • It definitely improved my customer service and social construct

Sales Associate & Clinique Representative

BOSTON STORE
06.2015 - 01.2018
  • Efficiently handled all aspects required of a sales associate, including managing registers, maintaining knowledge of current sales and promotions, cleaning, stocking, and organizing in sales areas
  • Recommended merchandise to customers based on their needs and preferences
  • Built relationships with customers and promptly and professionally addressed customers' concerns
  • Performed makeup applications to market makeup products
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.

Intern

CEDARBURG CULTURAL CENTER
01.2015 - 06.2015
  • I worked with a Talent Booker and Social Media Marketing Manager to plan, advertise, and host events, including open mic nights, art gallery openings, and concert series
  • Assisted in office tasks, including recording of invoices, preparation of thank you letters for performers and volunteers, and data entry through multiple computer software programs

Education

High School Diploma -

CEDARBURG HIGH SCHOOL
CEDARBURG, WI
06.2015

Skills

  • Social Media Marketing
  • Sales
  • Customer Service
  • Interpersonal Skills
  • Networking
  • Understanding of Fashion Trends
  • Employee training
  • Brand representation
  • Cross-selling
  • Drawer counting
  • Merchandise display
  • Sales proficiency
  • Team building
  • Inventory monitoring
  • Google Docs
  • Adobe InDesign
  • Squarespace
  • Photoshop
  • Lightroom
  • Goal setting

General Qualifications

Computer skills (Google Docs, Spreadsheets) for organization and clientele lists. I have sent out invoices and letters while I worked for the Cedarburg Cultural Arts Center sending invoices to the band or artists.


I've used Software such as Adobe in design, blogging tools such as wordpress and squarespace. I've used Photoshop and Lightroom for editing pictures.

 

I have also worked with a few ecommerce companies (Joeluc, margle media, mukluks, Wantable; a few to name) in Milwaukee performing research for social media trends and assisting with social media marketing. 


Organization and Leadership: I have developed experience in leadership from multiple past jobs.  I'll write to-do lists to help me stay concentrated and focused on the task at hand., I love working with people and have developed interpersonal skills such as good customer service and recognizing the client or customer I'm working with. I have worked in Bridal sales so I am proficient with one on one appointments with customers. I have an eye for fashion and love being the fashion authority.

 

Interests

  • photography and editing photos
  • Interior Design
  • Fashion
  • Outdoor Recreation
  • Volunteering
  • Hiking
  • Yoga
  • Kayaking
  • Running
  • Pilates

Timeline

Retail Keyholder

Vowd
02.2022 - 09.2022

Bridal Stylist

Miss Ruby
06.2021 - 01.2022

Stylist Associate

Nordstrom
06.2018 - 03.2021

Catering

Ferrrantes Restaurant and Catering
01.2018 - 01.2019

Sales Associate & Clinique Representative

BOSTON STORE
06.2015 - 01.2018

Intern

CEDARBURG CULTURAL CENTER
01.2015 - 06.2015

High School Diploma -

CEDARBURG HIGH SCHOOL

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GABRIELA FOLLETT