Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Garcia

Orlando,FL

Summary

A business and administrative position where I can contribute my skills and knowledge to an organization's progress and accomplish its corporate goals.

Overview

7
7
years of professional experience

Work History

Contract Administrator (MCO-FIS)

Southeast Airport Services Inc.
Orlando, FL
05.2023 - Current
  • Entering in all Payroll Exception Reports (PER) and/or sign/in sheets into the time management system as needed
  • Monitoring all punch in/outs daily to ensure no missing payroll hours
  • Sending appropriate correspondence to Supervisors to request Payroll Exception Reports for missing punches
  • Enrolling new hires into the time management system
  • Maintaining all new hire and recurring employee training files for all Agent and Supervisor
  • Scanning all files electronically into file management system
  • Track employee training files in conjunction with Operation Managers
  • Develop and maintain office forms and procedures
  • Compose and edit reports
  • Prepare Payroll Summary report bi/weekly
  • Prepare Vacation Book Summary monthly
  • Verify and making sure Vacation book are balance
  • Tracking attendance infractions for the operation
  • Ordering new employee uniforms and recordkeeping of all employee uniforms, company equipment and PPE
  • Retrieval of all termed employee’ uniforms, company equipment and PPE upon separation with the company.

Administrative Assistant

Southeast Airport Services Inc.
Orlando, FL
03.2023 - 05.2023
  • Responsible for recruitment and onboarding activities through Paycor
  • Timekeeping approval
  • Support office with Administrative Duties as needed
  • Create and maintain new hire and employee files and enter them into Human Resources Information Systems (Paycor)
  • Compiles maintains, and updates reports and summaries of work; completes records, forms, and documents
  • Maintains account records, accounts receivable, and accounts payable
  • Collaborates with HR Manager to promote and maintain the motivation and engagement of staff
  • Performs other duties as assigned by the HRM from time to time
  • Handles all employee-related queries
  • Guides managers on employee-related issues.

Customer Service and Server

Old Cuban Café Inc
Orlando, FL
01.2021 - 03.2023
  • Responsible for taking customers’ payments and ensuring cash register balances at the end of the shift
  • Present customers with menus and a wine list
  • Answering all questions about the food and beverages provided by the establishment
  • Delivering and serving food and drinks to the table
  • Placing orders on the pre-set table
  • Responsible for ensuring guest satisfaction by checking on guests to make sure they are happy with their meal and taking any corrective action if necessary.

Accounting and Human Resources Staff

Empresa Campismo Popular
Orlando, FL
01.2019 - 01.2020
  • Perform bookkeeping services
  • Payroll services
  • Connect with business clients to provide updates monthly
  • Assist CPA with any other daily tasks.

Customer Service Clerk

Empresa Extrahotelera Palmares
Orlando, FL
01.2017 - 01.2019
  • The Customer Service Representative (Seasonal) position greets and assists visitors, answers questions, provides direction and appropriate information, and performs clerical tasks, as assigned
  • Assists staff with event-related calls and dispatch of personnel, incident resolution, meal ticket redeemable locations, events, and general concerns
  • Responsible for helping disabled guests, conducting internal ticket sales, and organizing and distributing meal tickets, radios, and equipment.

Education

BBA - Industrial Engineering

Universidad De Cienfuegos Carlos Rafael Rodriguez
Cuba
06-2019

MBA - Project Management

Ana G Mendez University
Orlando
04-2024

Skills

  • Microsoft Office Suite
  • Sales management
  • Sales coaching
  • Account management
  • Recruit top talent
  • New business development
  • Attention to detail
  • Analytical skills
  • Critical thinking skills
  • Mathematical background
  • Paycor
  • ADP
  • Clover
  • Fast learner
  • Flexible
  • Hardworking team player
  • Status Reporting
  • Contract Negotiation
  • Presentations
  • Deliverable submission
  • Dispute Resolution
  • Proficient in Microsoft 365
  • Proposal Preparation
  • Contract analysis
  • Professional relationship building
  • Telephone Etiquette
  • Workflow Management
  • Procurement Management
  • Project Support
  • Confidential records
  • Legal Compliance
  • Document Control
  • Interpersonal and written communication
  • Regulatory knowledge
  • Verbal and written communication
  • Contract terms negotiation
  • Staff Training

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Contract Administrator (MCO-FIS)

Southeast Airport Services Inc.
05.2023 - Current

Administrative Assistant

Southeast Airport Services Inc.
03.2023 - 05.2023

Customer Service and Server

Old Cuban Café Inc
01.2021 - 03.2023

Accounting and Human Resources Staff

Empresa Campismo Popular
01.2019 - 01.2020

Customer Service Clerk

Empresa Extrahotelera Palmares
01.2017 - 01.2019

BBA - Industrial Engineering

Universidad De Cienfuegos Carlos Rafael Rodriguez

MBA - Project Management

Ana G Mendez University

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Gabriela Garcia