GABRIELA GONZALEZ
BAKERSFIELD,CA
Summary
Efficient medical billing professional with 17 years experience pursuing Administrative opportunity to utilize expertise in payment processing and account reconciliation. Prepares and distributes statements to customers while maintaining comprehensive, accurate records. Accustomed to answering questions, providing information and resolving concerns. Good communication, organizational and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Billing Account Representative
EMPIRE MANAGEMENT GROUP
BAKERSFIELD, CA
07.2017 - Current
- Manage all payments processing, invoicing and collections tasks.
- Monitor past due accounts and pursue collections on outstanding invoices.
- Identify errors and re-file denied or rejected claims quickly to prevent payment delays.
- Monitor aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Maintain detailed records of all billing activities including denials, adjustments, and payments received.
- Post charges, payments and adjustments.
- Input statement information, reconcile accounts and resolve discrepancies.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Investigate past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
MEDICAL BILLER
PEDI-CENTER URGENT CARE
BAKERSFIELD , CA
8 2011 - 4 2017
- Assessed medical codes on patient records for accuracy.
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
- Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
- Applied HIPAA Privacy and Security Regulations while handling patient information.
Education
GED
Skills
- Problem-solving abilities
- High-energy attitude
- Customer Service
- Bilingual Spanish and English
- Billing statement management
- Follow-Up Skills
- Account Collections
- Payment Transactions
- Data Entry
- Dispute Resolution
- Microsoft Office Expertise
References
References available upon request.
Timeline
Billing Account Representative
EMPIRE MANAGEMENT GROUP
07.2017 - Current
MEDICAL BILLER
PEDI-CENTER URGENT CARE
8 2011 - 4 2017
GED
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