Gabriela Gutierrez
Joliet,IL
Summary
Skilled Staffing Manager talented at improving team performance through innovative management techniques. Dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.
Overview
14
14
years of professional experience
Work History
Corporate Sales Assistant
Hickory Farms
Joliet, IL
04.2017 - Current
- Contributed to the creation of marketing materials such as case studies, whitepapers, and blog posts that showcased company success stories and attracted new clients.
- Participated in industry events and conferences, establishing valuable connections with potential clients and partners.
- Provided input on product development initiatives based on client feedback, helping guide the direction of new offerings to better align with market needs.
- Maintained strong relationships with existing clients through regular communication and follow-ups, ensuring repeat business opportunities.
- Increased client satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in the negotiation and closing of large corporate deals, contributing to company revenue growth.
- Facilitated smooth project handoffs between the sales team and implementation teams by providing comprehensive documentation of client expectations and agreements.
- Supported senior sales staff with daily tasks such as scheduling meetings, preparing presentations, and maintaining contact databases.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Kept detailed records of daily activities through online customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
Manager
Managed Production Services, LLC
Mount Pleasant, SC
04.2017 - 11.2017
- Use computers for various applications, such as database management or word processing
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Maintain scheduling and event calendars
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
- Prepare and mail checks
- Prepare conference or event materials, such as flyers or invitations
- Complete and mail bills, contracts, policies, invoices, or checks
- Compute, record, and proofread data and other information, such as records or reports
- Complete work schedules, manage calendars, and arrange appointments
Senior Staffing Manager
Nexus Employment Plus
Romeoville, IL
02.2014 - 04.2017
- Conducted reference and background checks on all job applicants
- Developed creative recruiting strategies that met anticipated staffing needs
- Analyzed employment-related data and prepared required reports
- Managed all phases of recruitment, including defining hiring management needs and posting available positions
- Contacted all job applicants to inform them of their application status
- Recruited for various positions across multiple sites in Indeed.com, Careerbuilder.com
- Thoroughly explained the employee handbook during new employee orientations
- Maintained an accurate candidate tracking system
- Organized all monthly and quarterly reviews for all associates
- Managed team of8 of professionals
- Performed monthly audits
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Create, maintain, and enter information into databases
- Maintain scheduling and event calendars
Clerk / Label Room
Nexus Employment / Sony DADC
Romeoville, IL
03.2013 - 02.2014
- Reviewed new customer orders and requests and manually entered data into a centralized database
- Defined appropriate metrics and measurements to drive results
- Manually created shipments, assigned carriers and dispatched shipments
- Completed and followed up on all registration and traffic documents
- Coordinated rush orders and order changes
- Monitored shipments to guarantee on-time delivery
- Oversaw the organizing and product storage in stockyard areas
- Developed and implemented data-based solutions in a timely manner
- Supervised production schedules, production quality and on time delivery
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter
- Deliver or route materials to departments using conveyor, or sorting bins
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list
General Labor
Nexus Employment / Sony DADC
Romeoville, IL
08.2011 - 05.2012
- Picking, Packing, and sorting
- Box making
- Assigned to induct totes for the different picking waves
- Performed inventory for product shortages, cycle counts etc
- Selected products for specific routes according to pick sheets
- Unloaded, picked, staged and loaded products for shipping
- Conducted monthly, quarterly and yearly inventories of warehouse stock
- Reported inventory balances and cycle counts in both the ERP and WMS systems
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
- Worked at a rapid pace to meet tight deadlines
- Banded, wrapped, packaged and cleaned equipment
Education
High School Diploma - undefined
Joliet Central High School
Joliet, IL01.2010
Skills
- Critical Thinking
- Operations Analysis
- Administration and Management
- Quality Control Analysis
- D365
- CRM
- Bilingual
- Operation Monitoring
- Clerical
- Personnel and Human Resources
- Time Management
- Great Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Corporate Sales Assistant
Hickory Farms
04.2017 - Current
Manager
Managed Production Services, LLC
04.2017 - 11.2017
Senior Staffing Manager
Nexus Employment Plus
02.2014 - 04.2017
Clerk / Label Room
Nexus Employment / Sony DADC
03.2013 - 02.2014
General Labor
Nexus Employment / Sony DADC
08.2011 - 05.2012
High School Diploma - undefined
Joliet Central High School