Dynamic professional with extensive experience in recruitment and staffing, excelling in securing qualified candidates for diverse roles. Proficient in business operations and administrative management, complemented by strong relationship-building skills. Recognized for exceptional multitasking abilities and effective communication, contributing to team success and organizational growth.
Overview
12
12
years of professional experience
Work History
Talent Engagement Specialist
Inland Empire Health Plan, Care Management
Rancho Cucamonga, CA
04.2024 - Current
Sourced and screened qualified candidates for open positions utilizing a variety of online resources including job boards, social media sites, and professional networks.
Developed relationships with potential candidates through phone screens and email correspondence.
Conducted research to identify new sources of passive talent.
Assisted in the development of recruitment strategies to build a pipeline of prospective candidates.
Collaborated closely with hiring managers to understand position requirements and determine ideal candidate profiles.
Organized and attended recruiting events such as career fairs, college visits, networking events.
Maintained accurate records within the applicant tracking system.
Provided weekly updates on sourcing activities to key stakeholders.
Generated reports highlighting current trends in sourcing activities, cost per hire, time-to-fill metrics.
Advocated for diversity initiatives by implementing innovative sourcing strategies targeting underrepresented groups.
Utilized creative tactics such as video introductions and virtual interviews when appropriate.
Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
Created and maintained positive relationships with hiring managers and HR business partners.
Acted as a brand ambassador, promoting the company's values and culture to potential candidates.
Coordinated with department heads to ensure interns are provided appropriate work assignments.
Monitored intern progress throughout the duration of their assignment and addressed any issues that arose promptly.
Assisted in the recruitment of new interns by attending job fairs, college visits, and conducting informational meetings.
Human Resources Specialist
Inland Empire Health Plan
05.2022 - Current
Developed and implemented HR policies and procedures to ensure compliance with legal requirements and best practices
Provided strategic guidance and support to HR matters, including employee relations, performance management, talent acquisition, and organizational development
Led recruitment efforts, collaborating with hiring managers to identify talent needs, conducting interviews, and managing the onboarding process for new hires
Partnered with cross-functional teams to develop and execute talent management strategies, succession planning, and workforce planning initiatives
Successfully partnered with other talent acquisition professionals to develop a strategic Voice of the Customer Survey, tailored for all new hires to find opportunities in the recruitment process
Developed a Standard Operating Process for the onboarding team
Talent Acquisition Administrative Partner
Inland Empire Health Plan
06.2021 - 05.2022
Supported the HR department in various areas, including recruitment, employee onboarding, benefits administration, and HRIS management
Assisted in developing and implementing HR policies, procedures, and programs to ensure compliance with employment laws and regulations
Explained company policies, benefits, work culture to ensure a smooth onboarding process
Assisted in employee relations matters, including investigating and addressing employee complaints and conflicts
Maintained accurate employee records in the HRIS system and generated reports as needed
Assisted the talent acquisition team with administrative tasks, scheduling interviews, coordinating travel arrangements, and managing candidate communications
Maintained applicant tracking system (ATS), ensuring accurate and up-to-date candidate information
Prepared and distributed job postings on various job boards and social media platforms
Coordinated and facilitated on-site and virtual recruitment events, shortlisting qualified candidates for further consideration
Government Affairs Coordinator
Inland Empire Health Plan
03.2018 - 06.2021
Provided administrative support to the Government Affairs team, including scheduling meetings, managing calendars, and coordinating travel arrangements for the Director
Assisted in preparing materials for government meetings, including briefing documents, presentations, and reports
Maintained accurate records of government affair activities, including tracking legislative initiatives, monitoring regulatory developments, and maintaining databases
Assisted with research on legislative issues and policy matters, compiling relevant information and summarizing findings for the team
Conducted data analysis and prepared reports to support government affairs initiatives and strategic decision-making for the health plan
Member Services Administrative Assistant
IEHP
01.2016 - 02.2018
Organizing and maintaining Director's calendar and travel arrangements.
Creating agendas, presentations, reports, and other documents for the Director.
Coordinating meetings with internal and external stakeholders.
Developing processes to improve administrative functions within the organization.
Providing support during special projects led by the director.
Preparing expense reports for reimbursement of business-related expenses incurred by the director.
Monitoring progress of ongoing projects assigned to staff working under direction of Director.
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Office Assistant
San Bernardino County
01.2013 - 01.2015
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Maintained an organized filing system of paper documents and electronic files.
Conducted research and compiled data for reports and projects.
Managed daily office operations and maintained a clean and efficient workspace.
Facilitated communication within the office and with external partners.