Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Gabriela Lozano

Friendswood

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

AcroSports Gymnastics
07.2024 - Current
  • Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
  • Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
  • Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
  • Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
  • Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks
  • Oversaw the day-to-day operations of facility maintenance, ensuring all systems and equipment were functioning properly
  • Developed standard operating procedures (SOPs) for routine tasks to ensure consistency across shifts and personnel changes
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Team Lead

Walmart
12.2022 - 07.2024
  • Led a team of 30+ employees, providing guidance and support to ensure successful completion of projects
  • Monitored team performance and provided regular feedback to drive continuous improvement
  • Resolved conflicts within the team by facilitating open dialogue and promoting a positive work environment
  • Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
  • Led regular meetings with the team to discuss progress updates, address challenges, and provide guidance on project priorities
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Provided mentorship opportunities for junior members of the team in order develop their skills
  • Implemented proactive measures to minimize loss by identifying potential risks and vulnerabilities in the store environment
  • Collaborated with management to develop and implement effective security policies, procedures, and training programs for staff members
  • Responded promptly to incidents of theft or suspicious activity, ensuring the safety of customers, employees, and company assets

Administrative Assistant

AcroSports
05.2021 - 12.2022
  • Provide recommendations according to customer needs or preferences
  • Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
  • Prepared and edited correspondence, reports, presentations, and other documents as needed
  • Maintained office supplies inventory by anticipating needs and placing orders in a timely manner
  • Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Supervisor/Manager

Urban Air Adventure Park
09.2019 - 08.2020
  • Maintain working knowledge of the course including requirements for overall safety of the structure, elements and harnessing, and proper use by visitors
  • Enthusiastically brief guests on safety rules before entering the track
  • Exceptional guest service skills and a desire to implement the company's core values to exceed guests expectations every time
  • Responsible for controlling all racing events from the central control station
  • This includes running the computer systems
  • Speed control/emergency shutdown systems and any centrally controlled signaling systems
  • Perform Opening, Running and Closing department duties as assigned
  • Appropriately disciplining the employees using our handbook disciplinary actions guidelines
  • Providing feedback regarding technical issues, improvements, or safety concerns to management

Floor Manager

Jumping World
03.2018 - 09.2019
  • Make sure that our employees are completing their tasks to the fullest of their abilities
  • Supervise the flow of our employees as they come in and out of their assigned break and when in rotation to move from section to section
  • Ensure that all employees are taking care of all guest s needs in their designated sections
  • Making sure that our employees understand company rules and to enforce rules towards our guest if need be
  • Manage the floor when no manager is present and report back to manager if anything may occur
  • Assign roles when closing time to make sure everything is taken care of before leaving the building to be up and ready for the following morning

Education

Cyber Security

Alvin Community College
Alvin, TX
11-2026

High school diploma -

Clear Brook High School
Friendswood, TX
05.2019

Skills

  • Microsoft Office 365
  • Spanish
  • Administrative Experience
  • Organizational skills
  • Retail Sales
  • Phone etiquette
  • Office management
  • Billing
  • Bookkeeping
  • Staff hiring
  • Scheduling

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual

Timeline

Office Manager

AcroSports Gymnastics
07.2024 - Current

Team Lead

Walmart
12.2022 - 07.2024

Administrative Assistant

AcroSports
05.2021 - 12.2022

Supervisor/Manager

Urban Air Adventure Park
09.2019 - 08.2020

Floor Manager

Jumping World
03.2018 - 09.2019

Cyber Security

Alvin Community College

High school diploma -

Clear Brook High School

Similar Profiles

CREATE PROFILE