Gabriela Manzano

Fostered connections with diverse range of customers, ensuring alignment with the company's core principles and objectives.

Successfully defused tense situations with customers while maintaining adherence to company policies.

Successfully managed multiple positions on floor plan to meet and exceed customer expectations in fast-paced and demanding environments.

Provided successful assistance to partners and peers through effective communication

Effectively upheld a clean and organized work space while maintaining a consistent workflow

Ensured accurate tracking of inventory for supplies and stock orders.

Contributed to the training process for new hires by instructing them on recipe items, computer systems, company standards, and customer service expectations.

Worked in close collaboration with team members to meet project requirements, devise innovative solutions, and fulfill company's deadlines.

Provided detailed information about store, products and services to customers via incoming telephone calls.

Provided efficient and courteous service to customers at all times

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Monitored self-checkout stations, providing customer assistance and ensuring proper functioning of registers