Hi, I’m
Gabriela Marino
San Francisco,CA
Summary
Proactive Personal Assistant with extensive experience in customer service, reception, and retail roles. Demonstrated success in managing schedules, handling correspondence, and providing exceptional customer support. Skilled in time management, organization, and maintaining a positive work environment. I am a strong team player with strong organization skills, with many strong abilities to handle multiple things at once. I am passionate on accuracy and successful outcomes. Pushing myself further is the goal I will always strive for.
Overview
10
years of professional experience
Work History
TaskRabbit
Personal Assistant
05.2024 - Current
Job overview
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Trader Joes
Crew Member
11.2022 - 04.2024
Job overview
- Worked front register, aisles and other areas.
- Provided excellent customer service and communication
- Demonstrated strong multitasking abilities, handling multiple requests simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Willingness for both opening and closing shifts
- handling money through purchases and returns
- handled donations (Food shares) to local food banks
University of San Francisco
Front Desk Receptionist
08.2021 - 05.2022
Job overview
- Greeted students at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Assisted students and staff with requests of any kind
- provided resources for students in need of urgent assistance
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
World Market
Customer Service Representative
01.2017 - 07.2021
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided genuine and kind customer service to all customers to ensure a great experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- assisted in loading and unloading furniture
- handled building furniture and styling it around the store
- managed money at register with purchases and returns
Cafe Grain
Barista
06.2020 - 03.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- made and served coffee, pastries and sandwiches.
- handled register with purchases
- opened and closed store
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Baskin Robins
Ice Cream Attendant
02.2015 - 02.2016
Job overview
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
- Monitored amounts of each ice cream flavor and replaced when depleted.
Education
University of San FranciscoSan Francisco, CA
Bachelor of Arts from Communications And Journalism
05.2025
University Overview
- Bill Hanon Scholarship Recipient
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Creative and Fun
- Excellent in bringing positive energy to the workplace
- Trilingual
Exercise
I am a person who loves nature! Through runs, walks and mindful breathing in the park is the best for me, as its a reset!
Languages
Spanish
Native or Bilingual
Italian
Elementary
Arabic
Elementary
Timeline
Personal Assistant
TaskRabbit
05.2024 - Current
Crew Member
Trader Joes
11.2022 - 04.2024
Front Desk Receptionist
University of San Francisco
08.2021 - 05.2022
Barista
Cafe Grain
06.2020 - 03.2021
Customer Service Representative
World Market
01.2017 - 07.2021
Ice Cream Attendant
Baskin Robins
02.2015 - 02.2016
University of San Francisco
Bachelor of Arts from Communications And Journalism
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