Gabriela Martinez
Fort Worth,TX
Summary
Health and Science student with background in Costumer Care. Strong technical proficiency with history of depression, bipolar, and severe anxiety. In-depth knowledge of microsoft word coupled with sympathizing and relating abilities. Proven history of performance in helping people understand their mental health. Results-focused mental health professional with strength in ability to relate. Proactive leader with strengths in communication and collaboration. Proficient in leveraging a safe space and knowledge to promote happiness and self care. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
15
15
years of professional experience
Work History
Translator and Interpreter
MHMR of Tarrant County
Fort Worth, TX
05.2023 - Current
- Translate client documents between languages.
- Facilitate communication for people with limited language proficiency.
- Mediate conversations for one-on-one and group discussions.
- Deliver translation services to clients.
- Translate important departmental materials.
- Elaborate on concepts and ideas expressed between languages.
- Discuss language discrepancies and unclear points with clients and specialists.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
- Research industry-specific terminology to accurately transition between languages.
- Use dictionaries, thesauruses and other references during translation to locate terminology equivalents and retain original text meaning.
- Adapt products and services for target language use.
- Consult with specialists in target languages to identify areas requiring improvement.
- Utilize presentations and software programs to clearly deliver messages to audiences.
- Deliver real-time, accurate oral translations and interpretations for clients.
- Sit in on meetings to provide members with oral translations of conversations and information.
- Identify and resolve conflicts in translation or interpretation of words or concepts.
- Proofread, edit and revise translated documents.
- Translate spoken words simultaneously orally or using hand signs, maintaining message content and style.
- Provide appropriate contextual information to increase clients understanding of translations.
- Check original sources or authors to confirm translations retained meaning and intent.
- Comply technical, legal or medical terminology and information used in translations.
- Comply background information on content and context of translations for intended audience.
- Adhere to ethical codes protecting information confidentiality.
- Promote translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
Youth Support Specialist
MHMR of Tarrant County
Fort Worth, TX
12.2022 - Current
- Supervise youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Collaborate with community agencies to provide youth program opportunities.
- Create and implement wide range of skill-building activities to facilitate children's development.
- Encourage each program participant to interact and provide numerous opportunities to engage with others and enjoy activities.
- Advocate for at-risk youth to improve daily environments and long-term prospects.
- Plan and led activities with varied focuses such as outdoor exploration, education and crisis intervention.
- Verify program performance against goals by assessing regular reports, identify areas in need of improvement and handle service delivery, internal operations and program outreach.
- Establish and run successful programs focused on maximizing health and safety of youth from challenging backgrounds.
- Safeguard patient privacy with strict adherence to HIPAA protocols.
- Connect individuals with relevant community resources and coordinate referrals.
- Answer questions and respond to inquiries to deliver high level of service to patients.
- Maintain confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Perform assessments to determine individual limitations and strengths.
- Build and maintain strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Maintain accurate records and document client data in company databases.
- Remind patients to take prescribed medications or nutritional supplements.
- Discuss available program services with potential participants and outline procedures to facilitate smooth engagement in program processes.
- Collaborate with social workers to support patients.
- Work closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Make referrals to utilize community resources for resident's needs.
- Consult and collaborate with other professionals to provide continuity of patient-family care.
- Empower patients and families to negotiate with resource providers and make decisions on own behalf.
- Provide assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Refer clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Makeup Artist
MAC Cosmetics
Fort Worth, TX
04.2020 - 05.2022
- Trained and mentored new makeup artists.
- Responded to customer inquiries by phone, email and in person.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Sold products and services to maintain daily sales goal of $1,300.
- Provided makeup services for weddings, proms and other special events.
- Applied makeup to clientele to cover imperfections and create new looks.
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
- Collaborated with other makeup artists to achieve team and counter goals.
- Promoted sales events and product launches to customers.
- Handled appointment booking, canceling and rescheduling.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Cleaned display units, tools and testers throughout day to reduce spread of harmful germs or bacteria.
- Created brand awareness through sharing and demonstration of product knowledge.
- Maintained inventory levels by stocking, rotating and replenishing units.
- Checked physical inventory to maintain product stock levels.
- Reported product issues or inconsistencies to supervisor.
- Developed new styles and techniques.
- Scheduled client appointments.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
Makeup Artist
Macys Department Store
Hurst, TX
01.2014 - 08.2018
- Maintained updated knowledge of industry products and chemical composition structure and properties.
- Handled appointment booking, canceling and rescheduling.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Trained and mentored new makeup artists.
- Promoted sales events and product launches to customers.
- Offered complementary makeup consultations to individuals to promote key product lines.
- Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
- Responded to customer inquiries by phone, email and in person.
- Updated and maintained customer information records and beauty services provided.
- Ordered, displayed and maintained supplies.
- Operated cash registers to receive payments from patrons.
Makeup Artist
MAC Cosmetics
Fort Worth, TX
09.2008 - 12.2013
- Handled appointment booking, canceling and rescheduling.
- Applied makeup to clientele to cover imperfections and create new looks.
- Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
- Checked physical inventory to maintain product stock levels.
- Maintained counter hygiene standards with sanitized display units, tools and testers.
- Trained and mentored new makeup artists.
- Provided makeup services for weddings, proms and other special events.
Education
Associate of Arts - Medical Social Work
Tarrant County College District
Fort Worth, TX05.2024
GED -
Tarrant County College District
Fort Worth, TX06.2022
Bachelor of Social Work - Psychology
Tarrant County College District
Fort Worth, TXSkills
- Excellent Customer Service Skills
- Bilingual in english and spanish
- Attention to Detail
- Active Listening
- Adaptability and Flexibility
- Verbal and Written Communication
- Developmental Disability Rehabilitation
- Behavior Observation
- Problem Solving
- Critical Thinking
- Mental Illness Treatment
- Problem-Solving
- Microsoft Office
- Mental Healthcare
- Behavioral Health
- Translation
- Intake experience
- Youth Support Specialist
- Avatar experience
- Doctor connect
- Insurance payments
- Patient documentation
- Patient relatability
Languages
Spanish
Native/ Bilingual
Additional Information
- Have a great understanding of mental illness.
- Suffer from Depression, Bipolar and Anxiety.
- Studying at Tarrant County Collage for social work.
- Future clinical child psychologist.
- Worked in the makeup industry because it made me happy to make people happy and beautiful.
- Very much a people person.
- Mother of two.
- Olympic weightlifting for fun.
- A book worm .
- Lover of all things art.
Timeline
Translator and Interpreter
MHMR of Tarrant County
05.2023 - Current
Youth Support Specialist
MHMR of Tarrant County
12.2022 - Current
Makeup Artist
MAC Cosmetics
04.2020 - 05.2022
Makeup Artist
Macys Department Store
01.2014 - 08.2018
Makeup Artist
MAC Cosmetics
09.2008 - 12.2013
Associate of Arts - Medical Social Work
Tarrant County College District
GED -
Tarrant County College District
Bachelor of Social Work - Psychology
Tarrant County College District
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