Gabriela Moreno
Summary
Experience in fast paced work environments. Enjoys working with a team and learning new skills.
Overview
19
19
years of professional experience
Work History
Sales associate
Nordstrom
San Jose
06.2015 - Current
- Coordinated daily shipments and floor changes
- managed daily tracker for team
- trained employees on selling techniques and customer engagement
- supported team and sales floor operations
- planned events to engage customers
- Assisted with training and developing new hires
- Assisted customers with product selection and provided personalized service
- Maintained store presentation and ensured merchandise was well-organized
- Managed inventory levels and restocked items
Assistant Manager/Floor Supervisor
Vans
Santa Clara
03.2013 - 11.2014
- Ordered products for store maintenance and restocked sales floor and backroom to ensure optimal inventory levels
- Scheduled staffing
- Opening and Closing store
- Implemented visual merchandising standards to enhance product presentation
- Trained and mentored new employees on company policies and procedures
- Engaged customers to provide exceptional service and build loyalty
Team Leader
Teavana
Santa Clara
03.2014 - 07.2014
- Ordered and restocked product for store
- Conducted new visual sets
- Processed shipping orders
- Opened and closed POS systems
- Processed bank deposits
- Balanced daily sales
- Interviewed and recruited new talent
- Trained staff on product knowledge and brewing techniques to enhance customer service
- Managed inventory levels and ensured stock availability to meet customer demand
Assistant Manager
G By Guess
Milpitas
05.2011 - 02.2012
- Managed opening and closing of POS systems
- Processed bank deposits and payroll
- Completed loss prevention paperwork
- Partnered with store manager on operational improvements
- Ordered products for maintenance
- Trained and developed new hires
- Handled customer inquiries
- Balanced daily sales
- Created new floor plans for visual merchandizing
- Supported daily store operations and staff scheduling to ensure smooth workflow
- Oversaw inventory management and ensured product availability on the sales floor
- Managed inventory and ensured product availability to enhance customer experience
2nd Assistant Manager
Zumiez
San Jose
11.2010 - 05.2011
- Executed daily store transfers
- Opened and closed POS systems
- Processed bank deposits, and advanced cashier duties
- Supported management of daily store operations and customer service initiatives to enhance customer satisfaction
- Trained and mentored new staff on sales techniques and product knowledge
- Designed and coordinated merchandise displays to improve visual appeal and increase customer engagement
Sales/Assistant Manager, Customer Service
Vans Off The Wall
Pleasanton
10.2007 - 11.2010
- Opened and closed POS systems and audited morning and closing paperwork
- Delivered exceptional customer service in fast-paced retail environment, enhancing customer satisfaction and loyalty
- Maintained visual merchandising standards to enhance product presentation
Education
High School Diploma -
Mount Pleasant High School
Skills
- Customer engagement
- Sales strategy
- Point of sale
- Sales support
- Inventory management
- Recruitment/Staffing
- Fast-paced environment
Timeline
Sales associate
Nordstrom
06.2015 - Current
Team Leader
Teavana
03.2014 - 07.2014
Assistant Manager/Floor Supervisor
Vans
03.2013 - 11.2014
Assistant Manager
G By Guess
05.2011 - 02.2012
2nd Assistant Manager
Zumiez
11.2010 - 05.2011
Sales/Assistant Manager, Customer Service
Vans Off The Wall
10.2007 - 11.2010
High School Diploma -
Mount Pleasant High School