GABRIELA NAVAS
Apollo Beach,FL
Summary
Results-oriented and dedicated professional seeking opportunity with reputable organization to leverage extensive knowledge and strong management skills. Committed to maintaining positive attitude and utilizing leadership abilities to consistently ensure thorough completion of tasks. Ready to contribute to success of great company by delivering exceptional results.
Overview
8
8
years of professional experience
Work History
COLLECTOR AGENT
NATIONAL SERVICE BUREAU
06.2024 - Current
- Maintained accurate records of customer payments and contact information, ensuring efficient collection processes.
- Streamlined collection efforts by implementing organized systems for tracking overdue accounts and past-due notices.
- Maintained high volume of calls and met demands of busy and productive group.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
MANAGER
CITYWIDE
03.2021 - Current
- Manage different cleaning companies and find a good place for them to work while I check they're doing a good job, organize work daily in a timely manner, been available when they need assistance
CALL CENTER SCHEDULER
CENTERPLACE HEALTH
02.2023 - 06.2024
- Took care of daily tasks, as well as answering phone calls, entry necessary data, scheduling appointments, organizing paperwork and training personnel on the position
ASSOCIATE
AMAZON
04.2020 - 03.2021
- Meet productivity goals by properly packing boxes and envelopes in a timely manner
- Look over small teams of employees to ensure the productivity of the building
LOGISTIC AND DATA ENTRY
PROYECTOS Y CONSTRUCCIONES OGUN C.A.
01.2017 - 12.2018
- Reviewed and assessed the impact while submitting information, make calls as well as working with employees to make sure that they are doing a good job
Education
HIGH SCHOOL -
U.E. GRAN MARISCAL DE AYACUCHO
PETROLIUM ENGINEERING -
UNIVERSIDAD DE ORIENTE
01.2018
Skills
- Organized
- Bilingual ( Spanish- English)
- Communication
- Self-motivated
- Attention to detail
- Finding solutions
- Good with all Microsoft
Timeline
COLLECTOR AGENT
NATIONAL SERVICE BUREAU
06.2024 - Current
CALL CENTER SCHEDULER
CENTERPLACE HEALTH
02.2023 - 06.2024
MANAGER
CITYWIDE
03.2021 - Current
ASSOCIATE
AMAZON
04.2020 - 03.2021
LOGISTIC AND DATA ENTRY
PROYECTOS Y CONSTRUCCIONES OGUN C.A.
01.2017 - 12.2018
HIGH SCHOOL -
U.E. GRAN MARISCAL DE AYACUCHO
PETROLIUM ENGINEERING -
UNIVERSIDAD DE ORIENTE
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