Gabriela O'Connell Duque
San Angelo,TX
Summary
Dedicated marketing apprentice with a passion for digital strategy, excellent communication skills that make me a charismatic, outgoing, and intelligent person who works on stay motivated, keep growing and strive to better myself, all while maintaining and promoting a professional career.
Overview
3
3
years of professional experience
Work History
Insurance Sales Agent
National General Insurance Company
07.2024 - 10.2024
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Generated quotes and proposals for clients to match individual needs.
- Improved sales performance by staying current on industry trends, product offerings, and competitor strategies.
Spanish Interpreter
Kelly Services
05.2024 - 08.2024
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between providers and patients, bridging language barriers for optimal care delivery.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
Sales Representative
American Eagle Outfitters, Inc
11.2023 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Server/Customer Service
Texas Roadhouse
02.2022 - 07.2024
- As a server, the role demands a diverse set of skills and responsibilities
- Excellent customer service skills
- Be well-versed in the menu and upselling
- Organization and time management
- Effective communication
- Problem-solving skills
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Be efficient
- Achieve customer satisfaction
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Marketing Associate
Autos Direct
10.2021 - 01.2022
- I was tasked with a wide range of responsibilities that play a crucial role in the promotion and sales of vehicles like:
- Capturing high-quality photographs and videos of the inventory
- Marketing strategies on social media platform
- Doing online listings and advertisements
- Generate creative ideas
- Relationship with potential buyers
- Respond inquires
- Match clients preferences and budget
- Create a positive brand image
Education
International Marketing and business administration - International Marketing
Universidad ICESI
Cali, Valle del cauca10.2024
Skills
- Bilingual
- Customer service
- Marketing
- Leadership
- Interpreting
- Insurance sales
- Training
- Interpersonal communication skills
Languages
Spanish
Native or Bilingual
Interests
I am passionate about photography, outdoor activities, and continuous learning I thrive in environments that involve creativity, whether through visual storytelling or engaging with social media With a strong interest in marketing, I am driven to help others while learning new skills and expanding my knowledge I enjoy working on projects that allow me to combine my interests in communication, creativity, and community impact
Timeline
Insurance Sales Agent
National General Insurance Company
07.2024 - 10.2024
Spanish Interpreter
Kelly Services
05.2024 - 08.2024
Sales Representative
American Eagle Outfitters, Inc
11.2023 - 07.2024
Server/Customer Service
Texas Roadhouse
02.2022 - 07.2024
Marketing Associate
Autos Direct
10.2021 - 01.2022
International Marketing and business administration - International Marketing
Universidad ICESI
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