Gabriela Palafox
Willma and Frieda
Palm Desert,CA
2
Languages
14
years of professional experience
Adaptable professional with extensive experience in catering and serving roles. Known for fostering positive customer relationships and enhancing team performance. Adapt at menu planning, food preparation, and maintaining impeccable hygiene standards. Reliable, adaptable, and skilled in customer service, ensuring guest satisfaction and smooth operations.
Work History
Catering Assistant
8 Years 9 Months- Assisted in meal preparation and presentation for events, ensuring adherence to dietary requirements.
- Supported event setup and breakdown, maintaining cleanliness and organization in catering areas.
- Adapted quickly to changing menu items based on client preferences and seasonal availability.
Server
13 Years 8 Months- Delivered exceptional customer service in fast-paced dining environment.
- Fostered positive relationships with customers, leading to repeat business and increased satisfaction.
- Managed order accuracy and efficiency, ensuring timely meal delivery to guests.
- Trained new staff on restaurant procedures and service standards, enhancing team performance.
Server
5 Years 8 Months- Developed training materials for onboarding new servers, improving consistency in service quality across shifts.
- Implemented inventory management practices, reducing waste and optimizing supply levels.
Food Runner
1 Year 9 Months- Coordinated timely delivery of food and beverages to ensure guest satisfaction.
- Assisted servers by efficiently managing food orders during peak service hours.
- Collaborated with kitchen staff to streamline order fulfillment processes.
Education
GED
Skills
Food safety
Allergen awareness
Safe food handling
Menu planning
Customer satisfaction
Customer relationship management
Strong work ethic
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Server
Bucatini
10.2019 - 06.2025Read More
Catering Assistant
Todd Konckel
12.2017 - CurrentRead More
Food Runner
IlCorso
09.2013 - 06.2015Read More
Server
Willma and Frieda
01.2013 - CurrentRead More
College of The Desert
GED
Read More