GABRIELA PARRA NUNO
Fresno,Ca
Summary
A highly motivated individual who always looks for a growing opportunity. Bilingual in English and Spanish. Have great customer services skills for over 5 years also great computer skills. Familiar with resolving conflict and always possess a positive attitude. Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
7
7
years of professional experience
Work History
QUALITY CONTROL
SRAN FAMILY ORCHARDS
07.2022 - 08.2022
- Taking samples from almond contact to give passing grade or failing
- Operating machines.
QUALITY CONTROL
SRAN FAMILY ORCHARDS
- 09.2019
- Taking samples from almond contact to give passing grade or failing
- Operating machines.
INSURANCE AGENT
FIESTA AUTO INSURANCE
08.2018 - 01.2019
- Got personal lines broker license also CTEC license
- Achieve or exceed targets in insurance sales
- Sell insurance at different price ranges
- Answering phone calls making sure clients came into office to purchase insurance
- Giving online quotes making account changes.
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Obtained underwriting approval by completing application for coverage.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Collected premiums on or before effective date of coverage.
BEHAVIORAL TECHNICIAN
ESPERANZA THERAPY SERVICES
10.2017 - 08.2018
- Ability to provide assisted daily living skills to special needs children
- Exceptional skills working with teachers, parents to meet needs of students.
- Observed clients by listening to concerns and recording observations, reporting mental health issues or unusual behavior to appropriate professionals.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Helped patients with meals, activities of daily living to promote security and patient well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Treated clients and families with respect and dignity.
CASHIER LEAD
MENDOTA FOOD CENTER
07.2015 - 10.2017
- Providing a Friendly service and accuracy in handing customer transactions
- Also working quickly when work environment was going at a fast pace
- Started as a cashier and went up to a lead.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
ASSOCIATES IN CRIMINAL JUSTICE & AS LIBERAL ARTS -
WEST HILLS COMMUNITY COLLEGE
Coalinga, CA05.2023
HIGH SCHOOL DIPLOMA -
TRANQUILLITY HIGH SCHOOL
06.2016
Skills
- Microsoft Office
- Quality Control
- Sampling Procedures
- Reporting and Analysis
- Safety Procedures
- Write Technical Reports
- Quality Standards
- Mentorship and Training
- Sampling Protocols
- Use Testing Equipment
- Visual Inspection
- Quality Assurance Procedures
- Operation Monitoring
- Time Management
- Maintaining Clean Work Areas
- Document Quality
- Document Maintenance
- Quality Standards Adherence
- Quality Control Planning
- Process Evaluations
- Inspection Protocols
- Write Reports
- Inspection Procedures
- Test Products
- Inspection and Testing Reports
- Production
- Speaking
Timeline
QUALITY CONTROL
SRAN FAMILY ORCHARDS
07.2022 - 08.2022
INSURANCE AGENT
FIESTA AUTO INSURANCE
08.2018 - 01.2019
BEHAVIORAL TECHNICIAN
ESPERANZA THERAPY SERVICES
10.2017 - 08.2018
CASHIER LEAD
MENDOTA FOOD CENTER
07.2015 - 10.2017
QUALITY CONTROL
SRAN FAMILY ORCHARDS
- 09.2019
ASSOCIATES IN CRIMINAL JUSTICE & AS LIBERAL ARTS -
WEST HILLS COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
TRANQUILLITY HIGH SCHOOL
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