Gabriela Pena
San Antonio,TX
Summary
Motivated and personable professional with a versatile background in customer-facing roles and administrative support. Experience as a balloon artist, face painter, social media manager, and library assistant has built strong communication, multitasking, and marketing skills, known for creating welcoming experiences and maintaining attention to detail in fast-paced environments. Excited to bring a positive attitude and strong customer service approach to a Leasing Agent position, helping drive resident satisfaction and successful lease agreements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Professional Balloon Artist
LittleBug Facepainting LLC
04.2025 - Current
- Experienced in preparing agreements, confirming services, and sending timely invoices, demonstrating reliability and attention to detail.
- Builds rapport with clients of all ages, ensuring a positive, engaging experience, often leading to repeat business and referrals.
- Engaged with clients to understand their vision, tailoring balloon art to meet specific event themes.
- Improved time management skills by consistently meeting deadlines for completing custom balloon orders prior to events.
Professional Face Painter
San Antonio Face Painting LLC
05.2024 - 03.2025
- Collaborated with event coordinators to create customized themes and designs that enhanced the overall event experience.
- Maintained high standards of hygiene and safety practices while using face paints and tools.
- Adapted quickly to diverse client requests, showcasing creativity and flexibility in design execution.
- Developed strong relationships with clients through excellent customer service and personalized interactions.
- Participated in promotional events, showcasing skills to attract potential clients and increase brand awareness.
Social Media Manager
San Antonio Face Painting LLC
05.2024 - 03.2025
- Developed and executed comprehensive social media strategies to enhance brand awareness and engagement.
- Created compelling content across multiple platforms, increasing audience interaction and community growth.
- Analyzed social media metrics to refine campaigns and improve performance based on user insights.
- Collaborated with graphic designers to produce engaging visuals that align with marketing objectives.
- Manages invoicing and payment schedules while tracking deliverables and deadlines, demonstrating reliability and business acumen.
Internship Librarian Assistant
Southwest Elementary School
10.2022 - 05.2023
- Assisted patrons in locating resources and utilizing library systems effectively.
- Organized and maintained library materials for optimal accessibility and user experience.
- Supported library programs by preparing materials and setting up events for students.
- Provided guidance on digital tools and online databases to enhance research skills.
Education
Associate of Applied Science - Marketing
Palo Alto College
San Antonio, TX12-2025
Associate of Applied Science - Management
Palo Alto College
San Antonio, TX12-2025
Certificate - Operations Manager
Palo Alto College
San Antonio, TX05-2025
High School Diploma -
CAST STEM High School
San Antonio, TX06-2023
Certificate - Logistics Management
Palo Alto College
San Antonio, TX05-2023
Skills
- Customer engagement
- Social media promotion
- Relationship building
- Sales and marketing language
- Teamwork and collaboration
- Customer service and satisfaction
- Content creation
- Positive attitude
- Interpersonal skills
- Marketing analytics
Certification
- Certified OSHA 10 - June 2020
- Certified OSHA 30 - June 2022
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Balloon Artist
LittleBug Facepainting LLC
04.2025 - Current
Professional Face Painter
San Antonio Face Painting LLC
05.2024 - 03.2025
Social Media Manager
San Antonio Face Painting LLC
05.2024 - 03.2025
Internship Librarian Assistant
Southwest Elementary School
10.2022 - 05.2023
Associate of Applied Science - Marketing
Palo Alto College
Associate of Applied Science - Management
Palo Alto College
Certificate - Operations Manager
Palo Alto College
High School Diploma -
CAST STEM High School
Certificate - Logistics Management
Palo Alto College