Gabriela Perozo
Miami,FL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Baker
Crumbl Cookies
07.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Processed customer orders and payment transactions.
- Prepared frostings and other toppings for cakes and pastries.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Packaged finished products for sale.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
- Increased customer satisfaction with friendly and efficient service.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Federal Work Study
Saint Thomas University
08.2023 - 05.2024
- Laundry duties for softball team. (Washing, drying, hanging uniforms for players.)
- Set up water stations for various sports.
- Set up and break down fields for soccer games.
- Set up and break down tracks and fields for track and field meets.
- Score keeping and foul ball monitoring for varsity softball team games.
Education
No Degree - Criminal Justice
Florida International University
Miami, FL05.2027
High School Diploma -
Florida Christian High School
Miami, FL05.2023
Skills
- Team Player
- Customer Service
- Active listener
- Product presentation
- Opening and closing duties
- Adaptive and creative
- Teamwork and Collaboration
- Reliable and Responsible
- Time Management
- Active Listening
- Conversant in [Language]
Softball
Began to play softball at the age of six. I played throughout high school, as well as joining travel teams which led me to commit to play at Saint Thomas University.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Baker
Crumbl Cookies
07.2024 - Current
Federal Work Study
Saint Thomas University
08.2023 - 05.2024
No Degree - Criminal Justice
Florida International University
High School Diploma -
Florida Christian High School
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