Gabriela Pimentel
Indianapolis,IN
Summary
Experienced professional with over 5 years of combined experience in the medical, administrative, and hospitality fields. I am skilled in venipuncture, surgical preparation, patient care, and medical billing (CPT, ICD-9). Strong communication, customer service, and multitasking abilities with a passion for helping others. I am currently pursuing a Bachelor of Science in Addiction Counseling at Indiana Wesleyan University, developing a foundation in clinical practice, ethics, and behavioral health counseling.
Overview
16
16
years of professional experience
Work History
Bartender
RCI Restaurant Concepts Inc.
01.2018 - Current
- Deliver exceptional customer service and hospitality to all guests.
- Strong interpersonal and communication skills with diverse clientele.
- Collaborate effectively with team members in a fast-paced environment.
- Multitask efficiently to ensure smooth and professional service.
Intake Specialist
Geraci Law
01.2017 - 01.2018
- Answered phones, scheduled appointments, and greeted clients.
- Completed client intake forms, credit checks, and documentation.
- Worked closely with attorneys to manage case files and client communication.
- Handled filing, faxing, and administrative support.
Sales Representative
Westgate Resorts
01.2014 - 01.2016
- Managed inbound and outbound sales calls.
- Coordinated personalized family vacation packages.
- Met and exceeded timeshare sales goals.
- Provided outstanding customer service and follow-up.
Office Receptionist / Coordinator
Worlds Global Services
01.2013 - 01.2014
- Managed calls, mail, and scheduling for multiple departments.
- Arranged business travel and meetings throughout Florida.
- Assisted with bookkeeping, filing, and appointment management.
Medical Assistant
Far Rockaway Clinic for Internal Medicine
01.2010 - 01.2012
- Specialized in CPT and ICD-9 medical billing codes for procedures.
- Assisted physicians with patient care, EKGs, sutures, and lab work.
- Performed venipuncture, IVs, and maintained accurate medical records.
Education
Bachelor of Science - Addiction Counseling
Indiana Wesleyan University
Marion, IN01.2026
Associate's degree - Medical Assisting, Medical Billing and Coding
Plaza College
Queens, NY01.2009
High School Diploma - undefined
High School for Health Professions and Human Services
New York, NY01.2006
Skills
- Medical Billing & Coding (CPT, ICD-9)
- Venipuncture, EKG, and Surgical Prep
- Patient Records & Office Administration
- Customer Service & Hospitality
- Team Collaboration & Multitasking
- Fluent in Spanish
Languages
Spanish
Full Professional
Timeline
Bartender
RCI Restaurant Concepts Inc.
01.2018 - Current
Intake Specialist
Geraci Law
01.2017 - 01.2018
Sales Representative
Westgate Resorts
01.2014 - 01.2016
Office Receptionist / Coordinator
Worlds Global Services
01.2013 - 01.2014
Medical Assistant
Far Rockaway Clinic for Internal Medicine
01.2010 - 01.2012
Associate's degree - Medical Assisting, Medical Billing and Coding
Plaza College
High School Diploma - undefined
High School for Health Professions and Human Services
Bachelor of Science - Addiction Counseling
Indiana Wesleyan University