Gabriela Rivera
Katy,TX
Summary
Experienced in resolving issues, increasing customer satisfaction and eager to contribute to team success through hard work, dedication and motivation to learn as well as excel in the work provided.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Paraprofessional
Katy Independent School District
Katy, TX
01.2025 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Associate
Kate Spade
29300 Hempstead Rd Suite949, Cypress,Tx 77433
03.2023 - 12.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Maintained relationships with customers to maximize sales opportunities.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- I was the top seller 1-2 times every single time alway making 10,000 weekly.
Home Maker Aide
United Palliative Hospice Care
Richmond Tx
06.2020 - 02.2023
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered high-quality care to elderly patients in hospital facility.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Bachelor of Science - Psychology
Lone Star College-Cyfair
Cypress, TX05.2026
High School Diploma -
George Ranch High School
Richmond, TX05.2019
Skills
- -Relationship Development
- -Customer Service
- -Filing and data archiving
- -Staff collaboration
- -Communication
- -Organization
- -First aide/CPR
- -Errands
- Product and service sales
- Stocking and replenishing
- Cash Handling
- Filing and data archiving
- Sorting and labeling
- Multi-line phone proficiency
- Performance improvement
Certification
-First Aide/CPR Certified
Timeline
Paraprofessional
Katy Independent School District
01.2025 - Current
Associate
Kate Spade
03.2023 - 12.2024
Home Maker Aide
United Palliative Hospice Care
06.2020 - 02.2023
Bachelor of Science - Psychology
Lone Star College-Cyfair
High School Diploma -
George Ranch High School