Gabriela Rodriguez
New Lisbon
Summary
Dedicated and proactive individual with experience in retail training and fast-paced, team-oriented environments. Known for strong multitasking and problem-solving skills, contributing to improved guest satisfaction and team performance. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Area Supervisor of Retail Training
Sixflags Great Adventure
Jackson, NJ
01.2024 - 05.2025
- Supervised daily operations to ensure safety and efficiency across assigned areas.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements to enhance guest experience and operational flow.
- Conducted regular inspections to maintain cleanliness and adherence to safety standards.
- Resolved guest concerns promptly, ensuring high levels of customer satisfaction.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
Assistant Supervisor
Sixflags Great Adventure
Jackson, NJ
03.2023 - 01.2024
- Monitored inventory levels and assisted in ordering supplies as needed.
- Coordinated daily staff schedules to optimize coverage during peak hours.
- Conducted routine inspections of park areas to ensure cleanliness and safety standards were met.
- Collaborated with team members to streamline processes that improved operational efficiency.
- Provided feedback to management on team performance and areas for improvement.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Sales Associate
Sixflags Great Adventure
Jackson, NJ
07.2022 - 01.2023
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring product visibility.
- Processed transactions accurately using point-of-sale systems to streamline service.
- Provided detailed product information to customers, facilitating informed purchasing decisions.
- Adapted quickly to changing store environments and seasonal promotions, optimizing workflow.
Cashier
K&B Bagels
Browns Mills, NJ
08.2021 - 08.2022
- Processed customer transactions accurately and efficiently, ensuring positive shopping experiences.
- Resolved customer inquiries and complaints promptly to enhance satisfaction and loyalty.
- Restocked and organized merchandise in front lanes.
- Developed strong relationships with regular customers, fostering a welcoming environment at store entrance.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Psychology
Rowan College At Burlington County
Burlington, NJ05.2027
Associate of Arts - Psychology
Rowan College At Burlington County
Burlington05.2025
Skills
- Team management
- Production management
- Task delegation
- Company policy implementation
- Multitasking and prioritizing
- Scheduling and Time-tracking
- Team building and motivation
- Employee training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Area Supervisor of Retail Training
Sixflags Great Adventure
01.2024 - 05.2025
Assistant Supervisor
Sixflags Great Adventure
03.2023 - 01.2024
Sales Associate
Sixflags Great Adventure
07.2022 - 01.2023
Cashier
K&B Bagels
08.2021 - 08.2022
Bachelor of Arts - Psychology
Rowan College At Burlington County
Associate of Arts - Psychology
Rowan College At Burlington County