Gabriela Romo Gonzalez
Santa Rosa,CA
Summary
Dedicated worker with strong customer service skills, known for effective upselling and allergy awareness. Experienced in managing food and beverage orders to enhance guest satisfaction. Flexible employment with morning and evening shifts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Chilaquiles Los Compadres
Santa Rosa, CA
05.2024 - Current
- Managed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Aguila Real Mexican Food
Santa Rosa, CA
09.2023 - 05.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Special Needs Child Caregiver
Private Care
Santa Rosa, CA
01.2021 - 2024
- Supervised daily activities and ensured safety of children in care.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored children's activities to verify safety and wellbeing.
- Prepared meals and snacks.
- Assisted in potty training and toilet hygiene.
Education
No Degree -
Santa Rosa Junior College
Santa Rosa, CACertified Medical Assistant -
Cal Regional
Santa Rosa, CA08.2024
High School Diploma -
Maria Carrillo High School
Santa Rosa, CA06.2023
Skills
- Bilingual
- Positive and Encouraging
- Outgoing Personality
- Strong work ethic
- Fast Learner
- Communication Skills
- Professional appearance
- Memory retention
- Customer service
- Menu memorization
- Team collaboration
- Supply restocking
- Allergy awareness
Certification
- CMA - Certified Medical Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Chilaquiles Los Compadres
05.2024 - Current
Server
Aguila Real Mexican Food
09.2023 - 05.2024
Special Needs Child Caregiver
Private Care
01.2021 - 2024
No Degree -
Santa Rosa Junior College
Certified Medical Assistant -
Cal Regional
High School Diploma -
Maria Carrillo High School