Gabriela Santos
Pawtucket,RI
Summary
Dynamic manager with a proven track record at TBD Pizza - Dominos, excelling in team leadership and customer service. Enhanced customer satisfaction through effective dispute resolution and communication. Skilled in staff training and development, consistently achieving goals while fostering a productive and organized work environment.
Overview
6
6
years of professional experience
Work History
Manager
TBD Pizza - Dominos
07.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Escola Estadual Professor Morais
BrazilSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Task delegation
- Goal setting
Languages
English
Native or Bilingual
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Manager
TBD Pizza - Dominos
07.2019 - Current
High School Diploma -
Escola Estadual Professor Morais
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