Gabriela Shushlebin
Miami,FL
Summary
Experienced and dedicated bartender with 6+ years of diverse industry experience in craft cocktail, nightlife, fine dining, and sports bars. Seeking to expand skill set and embrace new challenges in a role that maximizes expertise. Committed to delivering exceptional customer service, maintaining a high-energy atmosphere, and creating memorable experiences for patrons. Searching for an opportunity that leverages existing skills while offering room for growth and professional development.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Casadonna, GROOT Hospitality
01.2023 - Current
- Streamlined bar operations by revising standard operating procedures for greater efficiency and consistency
- Maintained clear communication between the bar and other departments including management
- Maintained clean and organized workstations at safety and sanitation standards
- Utilized knowledge of mixed beverages, specialty liquors, and wines to serve guests and provide wait staff with well prepared drinks in a timely fashion
- Demonstrated the ability to multi-task at a face-pace while dealing with various situations/individuals
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Bartender
E11even Miami
04.2021 - 01.2023
- Provided enthusiastic bar service and guest satisfaction in a high volume, faced paced nightclub environment
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Operated on Miros Oracle POS system
- Handled significant volumes of cash efficiently.
- Part of a team that increased bar sales by 20% by incorporating new sales tactics
- Efficiently supported team members during critical times.
Bartender
Hutong
01.2021 - 05.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
Tacology
01.2017 - 01.2021
- Continually provided exceptional service by being friendly, knowledgeable and accommodating
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Supported creation and innovation in cocktail menu offerings.
- Handled record-keeping for inventory and monitored shipments.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Bartender
Cheesecake Factory Inc
08.2019 - 02.2020
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Mathematics
Florida International University
Miami, FLSkills
- Inventory management
- POS system operation
- Drink pairings
- Menu development
- Customer service
- Staff training
- Sales strategies
- Workflow optimization
- Workplace safety
- Food handling certification
Timeline
Lead Bartender
Casadonna, GROOT Hospitality
01.2023 - Current
Bartender
E11even Miami
04.2021 - 01.2023
Bartender
Hutong
01.2021 - 05.2021
Bartender
Cheesecake Factory Inc
08.2019 - 02.2020
Bartender/Server
Tacology
01.2017 - 01.2021
Mathematics
Florida International University