GABRIELA SUAREZ Suarez
Davenport,FL
Summary
Experienced Front Desk Agent with a background in hospitality and customer service roles. Strong focus on providing stellar service while maintaining efficiency in fast-paced environments. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Summer Bay Orlando Resort
Clermont, Florida
11.2024 - Current
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Transmitted and received messages using telephones or telephone switchboards.
- Addressed customer needs in a timely manner.
Library Clerk
Bass Lake
Davenport, FL
09.2021 - 11.2021
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems
- Organized library shelves, materials and equipment in clear, alphabetized order
Education
High School Diploma -
Davenport High School
Davenport, FL05-2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Computer Skills
- Multitasking
- Calm Under Pressure
- Time Management
- Attention to Detail
- Verbal Communication
- Bilingual
Languages
- Spanish, Native or Bilingual
- English, Full Professional
Certification
- Phlebotomy Certification
Timeline
Front Desk Agent
Summer Bay Orlando Resort
11.2024 - Current
Library Clerk
Bass Lake
09.2021 - 11.2021
High School Diploma -
Davenport High School
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