Gabriela Urciel
San Jacinto,CA
Overview
22
22
years of professional experience
Work History
Retail Store Manager
Healthcare innovations
Corona, California
02.2011 - Current
- Developed and maintained store policies and procedures.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Recruited, trained and managed a team of 20+ employees.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.
Housekeeper
Rosarito hotel
Rosarito Mexico, Washington
07.2002 - 12.2006
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported any maintenance issues or damage to supervisors immediately.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Provided information about hotel services upon request from guests.
Education
High School Diploma -
Abraham Lincoln
Rosarito Mexico, Baja California 06-1996
Skills
- Cost Control
- Merchandise Strategizing
- Sales Leadership
- Store Opening and Closing
- Retail Operations
- Retail Employee Training
- Problem-Solving
- Shift Scheduling
- Hiring and Training
Timeline
Retail Store Manager
Healthcare innovations
02.2011 - Current
Housekeeper
Rosarito hotel
07.2002 - 12.2006
High School Diploma -
Abraham Lincoln
Similar Profiles
Ryan MageeRyan Magee
Emergency Medical Technician at Healthcare InnovationsEmergency Medical Technician at Healthcare Innovations
Samuel HeysekSamuel Heysek
Biotechnology and Biostatistics Consultant at Pet Healthcare InnovationsBiotechnology and Biostatistics Consultant at Pet Healthcare Innovations
Tyeanna WileyTyeanna Wiley
Certified Home Health Aide (CHHA) at HealthCare Innovations Private ServicesCertified Home Health Aide (CHHA) at HealthCare Innovations Private Services
Gabriel PonceGabriel Ponce
Wildland Firefighter - Type 1 Hand Crew at California Conservation CorpsWildland Firefighter - Type 1 Hand Crew at California Conservation Corps
Izayiah Barreto HernandezIzayiah Barreto Hernandez
Babysitter at Hernandez FamilyBabysitter at Hernandez Family