Gabriela Varela
Independence
Summary
Caring Community Health Worker with a spacial interest in Behavioral Health looking to bring 9 years experience in the field to a challenging new role. Focused on assisting community members with close support and vital education.
Overview
23
23
years of professional experience
Work History
Medicaid Benefit Specialist
Wyandot Behavioral Health Network
04.2023 - Current
- Improved employee understanding of benefit offerings through informative presentations and workshops.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Built relationships with vendors to foster quality service delivery.
Community Health Worker
Certified, Samuel U. Rodgers Health Center
11.2020 - 02.2022
- Assisted individuals with navigating health care systems, appointments and classes.
- Delivered healthy living and disease management information to specific population groups.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Distributed flyers, brochures or other informational or educational documents to inform members of targeted community.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Medicaid Care Coordinator
Samuel U. Rodgers Health Center
07.2014 - 11.2020
- Assist patients with online enrollment for medical coverage and appropriate services through the Family Support Division of Missouri
- Explained eligibility details and affordability options to patients with kindness and respect.
- Coordinated with other departments to promote prompt processing of client applications.
Patient Care Representative/ Adult and Senior Health Clinic
Samuel U. Rodgers Health Center
11.2014 - 07.2015
- Greet and check in patients to their doctor's medical appointment in a timely manner,
- Obtain patient address, contact details, insurance information and medical history
- Maintain patient data up-to-date and verify patient information at every visit
- Attend educational training for professional development.
Spanish Medical Interpreter
Children's Mercy Adele Hall Campus
11.2010 - 06.2013
- Interpreted verbal and written information during examinations, tests and treatments.
- Communicated with healthcare staff about patient cultural beliefs and customs impacting care by explaining acceptable treatment options.
- Documented patient encounters and maintained monthly statistics.
Spanish Medical Interpreter
Truman Medical Center Hospital Hill
02.2002 - 10.2005
- Collaborated with patient navigators and social workers to support patient interpretation needs.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Assisted healthcare workers by translating telephone conversations with patients and family members.
Education
Community Health Worker - Community Health Services
Metropolitan Community College - Kansas City
Kansas City, MO04.2021
Medical And Social Service Interpreting - Medical Interpreting
University of Phoenix
Tempe, AZ03.2009
Medical Assistant - Medical Assisting
Concorde Career College
Garden Grove, CA08-1995
Skills
- Effective communication
- Health coaching
- Infant mortality reduction
- Resource advocacy
- Relationship building
- Data management
Languages
Spanish
Full Professional
Timeline
Medicaid Benefit Specialist
Wyandot Behavioral Health Network
04.2023 - Current
Community Health Worker
Certified, Samuel U. Rodgers Health Center
11.2020 - 02.2022
Patient Care Representative/ Adult and Senior Health Clinic
Samuel U. Rodgers Health Center
11.2014 - 07.2015
Medicaid Care Coordinator
Samuel U. Rodgers Health Center
07.2014 - 11.2020
Spanish Medical Interpreter
Children's Mercy Adele Hall Campus
11.2010 - 06.2013
Spanish Medical Interpreter
Truman Medical Center Hospital Hill
02.2002 - 10.2005
Medical And Social Service Interpreting - Medical Interpreting
University of Phoenix
Community Health Worker - Community Health Services
Metropolitan Community College - Kansas City
Medical Assistant - Medical Assisting
Concorde Career College
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