Summary
Work History
Education
Skills
Timeline
Generic

Delinda Lampley

Salem

Summary

Dynamic Medicaid Eligibility Specialist with proven expertise at the State of Alabama Medicaid Agency. Skilled in eligibility determination and policy interpretation, I enhanced application processes, boosting client satisfaction. Adept at effective communication and problem-solving, I ensure compliance and support applicants through complex requirements, driving efficiency in service delivery.

Work History

Medicaid Eligibility Specialist

State of Alabama Medicaid Agency
  • Assessed Medicaid applications for eligibility compliance and accuracy.
  • Provided guidance to applicants on program requirements and documentation.
  • Reviewed and processed renewal applications, ensuring timely completion.
  • Collaborated with healthcare providers to facilitate patient access to services.
  • Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
  • Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
  • Led initiatives to streamline application processes, improving overall efficiency and client satisfaction.

Education

Master of Science - Psychology

University of West Alabama
Livingston, AL
05.2008

Master of Science - Counseling Psychology

University of West Alabama
Livingston, AL
12.2001

Bachelor of Science - Political Science

Tuskegee University
Tuskegee, AL
05.1986

Skills

  • Application processing
  • Eligibility determination
  • Policy interpretation
  • Medicaid
  • Interviewing techniques
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Effective communication skills
  • Problem-solving abilities
  • Multitasking ability
  • Flexibility
  • Effective communication
  • Computer proficiency
  • Professionalism
  • Written communication
  • Applicant support and service

Timeline

Medicaid Eligibility Specialist

State of Alabama Medicaid Agency

Master of Science - Psychology

University of West Alabama

Master of Science - Counseling Psychology

University of West Alabama

Bachelor of Science - Political Science

Tuskegee University