Results-driven sales professional with a proven record of driving revenue growth and elevating customer satisfaction. Skilled at building and maintaining strong client relationships, leveraging deep product knowledge, and executing effective sales strategies. Highly adaptable team player with a strong focus on collaboration and goal achievement in fast-paced environments
Overview
2
2
years of professional experience
1
1
Certification
Work History
Zumba Fitness Instructor
Zumba Fitness
01.2025 - Current
Evaluated class performance through regular participant surveys and feedback sessions, continually refining instructional techniques for optimal results.
Inspired clients to set and achieve personal fitness goals by sharing the benefits of Zumba as a fun, effective workout option.
Promoted class offerings to increase attendance and consistency.
Improved participant retention rates with consistent class structure and personalized attention to individual progress.
Admissions Coordinator
Aviation Institute Of Maintenance
06.2024 - 12.2024
Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
Confirmed all insurance benefits met standards of admissions as dictated by policy.
Handled inquiries from prospective students to provide detailed information regarding admissions process.
Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
Coordinated open house events, significantly raising awareness of institution's programs and amenities.
Collaborated with admissions team to develop and implement strategies to improve admissions process.
Sales Representative
International Bank of Commerce
11.2023 - 06.2024
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Utilized social media platforms to engage with potential customers and build brand awareness.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Student Support Services Teacher
Americorps
05.2023 - 11.2023
Implemented new assessment tools to better evaluate student understanding of course material, leading to more targeted instruction.
Improved student comprehension by utilizing diverse teaching methods tailored to individual learning styles.
Contributed to the development of school-wide policies and procedures, upholding high standards for both staff and students.
Organized extracurricular activities for students, promoting social growth and fostering a sense of community within the school.
Education
Bachelor of Science - Applied Behavior Analysis
Texas A&M
12.2025
Skills
Customer service
Problem-solving
Data entry
Fluent bilingualism
Spreadsheet creation
Presentation preparation
Meeting coordination
Verbal and written communication
Office administration
Organization
Appointment scheduling
Keyboarding skills
File management
Certification
First Aid Certification
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Zumba Fitness Instructor
Zumba Fitness
01.2025 - Current
Admissions Coordinator
Aviation Institute Of Maintenance
06.2024 - 12.2024
Sales Representative
International Bank of Commerce
11.2023 - 06.2024
Student Support Services Teacher
Americorps
05.2023 - 11.2023
Bachelor of Science - Applied Behavior Analysis
Texas A&M
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