Gabriela Vargas
Meridianville
Summary
Dynamic professional with extensive experience in team leadership and office management at Southern Brew and Quality Car Care, LLC. Proven ability to enhance customer satisfaction through effective conflict resolution and staff training. Skilled in inventory management and operational efficiency, fostering a collaborative work environment that drives success.
Overview
1
1
year of professional experience
Work History
Senior Shift Lead
Southern brew
Madison
08.2025 - Current
- Trained new employees on beverage preparation and customer interaction.
- Supervised team during busy shifts to ensure efficient service.
- Managed inventory levels and restocked supplies as needed.
- Collaborated with management to implement new operational processes.
- Ensured compliance with health and safety regulations during operations.
- Assisted in creating a positive work environment through team-building activities.
- Addressed customer concerns promptly to enhance satisfaction and loyalty.
- Resolved conflicts between employees in a professional manner while maintaining a positive work environment.
Office Manager
Quality Car Care, LLC
Huntsville
08.2024 - 01.2025
- Managed daily office operations and maintained organized filing systems.
- Coordinated scheduling for team meetings and client appointments efficiently.
- Assisted in inventory management and procurement of office supplies.
- Developed effective communication channels within the team and clients.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Hazel Green High School
Hazel Green, AL05-2025
Skills
- Customer service
- Team leadership
- Office management
- Staff training
- Conflict resolution
- Inventory management
- Rules enforcement
- Decision-making capacity
- Shift leadership
Languages
Spanish
Native/ Bilingual
Timeline
Senior Shift Lead
Southern brew
08.2025 - Current
Office Manager
Quality Car Care, LLC
08.2024 - 01.2025
High School Diploma -
Hazel Green High School
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