SHA'KEIA APPLING
Montevallo
Summary
Assisted in creating a supportive team atmosphere at 7 Brew. Helped enhance employee engagement through effective communication and collaboration. Supported conflict resolution efforts and provided mentoring to team members, contributing to improved service speed and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Senior Shift Lead
7 Brew
05.2023 - Current
- Fostered a positive team environment, enhancing employee engagement and contributing to a collaborative workplace culture.
- Streamlined daily operations by implementing efficient workflows, leading to improved service speed and customer satisfaction.
- Monitored inventory levels and analyzed sales data to optimize stock management, ensuring product availability and reducing waste.
- Coordinated staff schedules and training sessions, promoting team development and ensuring consistent service quality.
- Developed promotional campaigns that attracted new customers, resulting in noticeable growth in foot traffic and sales.
- Cultivated a positive atmosphere by mentoring team members, enhancing collaboration, and overall workplace morale.
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff, enhancing team performance and cohesion.
- Addressed customer inquiries and concerns promptly, maintaining high satisfaction levels.
- Enhanced employee retention through effective mentoring, coaching, and conflict resolution skills.
- Promoted a positive work environment through transparent communication, active listening, and timely recognition of individual achievements.
Teaching Assistant
The Learning Tree
01.2021 - 07.2021
- Provided individualized support to residents, fostering a safe environment that enhanced their emotional well-being and social skills.
- Implemented structured daily routines that improved residents' engagement, leading to noticeable gains in their daily living skills.
- Monitored behavioral progress through data collection, enabling tailored interventions that effectively addressed individual needs.
- Worked closely with multidisciplinary teams to develop personalized care plans, ensuring cohesive support for each resident's development.
- Introduced interactive learning activities that stimulated cognitive development, resulting in meaningful progress in residents' learning outcomes.
- Fostered a nurturing environment that empowered residents to build confidence and enhance social interactions.
Education
Bachelor of Science - Exercise Science
Jacksonville State University
Jacksonville12.2025
Associate of Science - General Studies
Gadsden State Community College
Gadsden, AL12.2023
Skills
- Team collaboration
- Workflow optimization
- Inventory management
- Customer service
- Staff training
- Conflict resolution
- Performance mentoring
- Employee engagement
- Communication skills
- Problem-solving
- Customer service focus
INTERNSHIPS
- ATHLETIC TRAINER
- Jacksonville State University Athletics
- An athletic trainer intern provides supervised support in injury prevention, assessment, treatment, and rehabilitation for athletes and active individuals, assisting with daily tasks like first aid, record-keeping, and equipment management.
Timeline
Senior Shift Lead
7 Brew
05.2023 - Current
Teaching Assistant
The Learning Tree
01.2021 - 07.2021
Bachelor of Science - Exercise Science
Jacksonville State University
Associate of Science - General Studies
Gadsden State Community College