Gabriela White
Gainesville,Florida
Summary
Resourceful candidate brings drive, ambition and creativity to company. Responsible and mature team player knowledgeable in content creation and management and audience engagement. Unstoppable and enthusiastic collaborator committed to reacting appropriately and quickly to new challenges and contributing to company's success.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Cheesecake Factory Restaurant
04.2022 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Social Media Intern
UF Club Hockey
09.2020 - 08.2023
- Analyzed social media performance metrics, identifying trends and opportunities for improvement.
- Managed community interactions by responding to comments and inquiries, fostering a positive brand image.
- Monitored social media channels for relevant news and trends, incorporating them into the overall strategy as appropriate.
- Increased website traffic by optimizing social media posts with relevant keywords, hashtags, and links.
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Server
Beef 'O' Brady's
12.2017 - 08.2021
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
Bachelor of Science - Journalism Witha Specializationin Sports And Media
University of Florida
Gainesville, FL08.2024
Skills
- Conflict Resolution
- Community Engagement
- Organizational skills
- Strong multitasking
- Problem-solving abilities
- Team collaboration
- Interpersonal skills
- Positive attitude
- Written Communication
Timeline
Restaurant Hostess
Cheesecake Factory Restaurant
04.2022 - Current
Social Media Intern
UF Club Hockey
09.2020 - 08.2023
Server
Beef 'O' Brady's
12.2017 - 08.2021
Bachelor of Science - Journalism Witha Specializationin Sports And Media
University of Florida
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