Gabriela Yataco
Rialto,CA
Summary
Dynamic small content creator through TikTok with charismatic personality and a strong sales process background. Bilingual and adept at social media marketing, I enhanced relationships and contributed to audiences mental wellbeing. My collaborative approach and adaptability ensure seamless teamwork and innovative solutions in fast-paced environments.
Overview
18
18
years of professional experience
Work History
BDC Representative
Ford Of Upland
Upland, CA
10.2021 - 08.2023
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Streamlined appointment scheduling for increased efficiency and improved customer experience.
Direct Sales Consultant
Scentsy
Rialto, CA
07.2020 - 06.2022
- Cultivated strong relationships with clients, resulting in increased referral business and repeat sales.
- Collaborated with team members to achieve collective monthly sales goals.
- Participated in local events and trade shows to promote brand awareness and generate leads for the company.
- Conducted comprehensive product demonstrations for potential customers, showcasing features and benefits effectively.
- Built relationships with customers and community to promote long term business growth.
Assistant Designer
Babakul
Venice, CA
01.2011 - 10.2013
- Supported the creation of innovative designs through research, sketching, and prototyping.
- Collaborated with multidisciplinary teams to ensure consistency in design across various platforms.
- Utilized advanced software tools such as Adobe Creative Suite to produce visually stunning designs that met clients'' expectations.
- Developed prototype designs for broad range of products within design portfolio.
- Worked with photographers and stylists to showcase products for optimal visibility.
- Designed sampling displays to enhance consumer interest.
Visual Merchandiser
Forever 21
Pasadena, CA
01.2006 - 05.2010
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events.
- Created engaging POP displays that effectively promoted high-margin items, increasing impulse purchases from customers.
Education
Fashion Design
Fashion Institute of Design & Merchandising
Los Angeles, CA07.2007
Skills
- Bilingual
- Small content creator
- Teamwork and collaboration
- Problem-solving abilities
- Adaptability and flexibility
- Sales process
- Social media marketing
- Product demonstration
- Sales techniques
- Direct sales
Timeline
BDC Representative
Ford Of Upland
10.2021 - 08.2023
Direct Sales Consultant
Scentsy
07.2020 - 06.2022
Assistant Designer
Babakul
01.2011 - 10.2013
Visual Merchandiser
Forever 21
01.2006 - 05.2010
Fashion Design
Fashion Institute of Design & Merchandising