Gabriela Zeledong
Martinsburg,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Marketing Representative
Hollywood Casino At Charles Town Races
Charles Town, WV
04.2023 - Current
- Created content for social media campaigns, websites, and other digital platforms.
- Conducted market research to identify customer needs and preferences.
- Tracked performance metrics of marketing initiatives using analytics tools.
- Built strong relationships with customers through email outreach and personal interactions.
- Planned promotional activities such as contests and giveaways to drive engagement.
- Planned and organized promotional events to expand brand recognition and customers.
- Distributed promotional information and incentives determined by marketing managers.
Salesperson
Malloy Chevrolet and Cadillac
Winchester, VA
05.2021 - 01.2022
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Generated new business opportunities through cold calling campaigns.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
Education
Associate of Business Administration -
Valley College - Martinsburg
Martinsburg, WV12-2022
Skills
- Business Development
- Sales Presentations
- Customer relations understanding
- Relationship Building
- Spanish Fluency
Timeline
Marketing Representative
Hollywood Casino At Charles Town Races
04.2023 - Current
Salesperson
Malloy Chevrolet and Cadillac
05.2021 - 01.2022
Associate of Business Administration -
Valley College - Martinsburg
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