Gabriela A. Colorado R
Business Administration & HR
Williamston,SC
Summary
Highly dedicated and adaptable professional with a strong commitment to continuous learning and personal growth. Proven experience in leadership, customer service, and account management, with a focus on team collaboration and achieving company goals. Skilled in sales strategy development, client relationship management, and electrical assistance, with a proactive and solution-oriented mindset. Quick to learn and apply new skills, always seeking to improve processes and contribute to the long-term success of the organization. A team player who values unity and progress, consistently delivering effective and high-quality results across various roles.
Overview
13
13
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Electrician Helper
Eldecoinc
Greer, SC
02.2024 - Current
- Assisted licensed electricians in installation, maintenance, and repair of electrical systems in residential and commercial settings. Responsibilities included running cables, installing fixtures, outlets, and switches, and preparing and cleaning job sites. Helped troubleshoot electrical issues, followed safety protocols, and ensured compliance with local electrical codes. Gained hands-on experience in wiring, conduit installation, and use of power tools, while providing general support to lead electricians.
Waitress
Apps (Uber, Doordash, Instacart, Lyft)
Houston, TX
03.2020 - 01.2024
- Provided reliable transportation and delivery services through multiple apps, ensuring customer satisfaction and timely order fulfillment. Delivered food, groceries, and passengers safely and efficiently in fast-paced environment. Managed scheduling, navigation, and order accuracy while maintaining high customer rating. Demonstrated excellent time management, problem-solving skills, and adaptability to meet customer demands and app standards.
Waitress
La Ostioneria la Reyna
Houston, TX
12.2019 - 03.2020
- Provided excellent customer service in fast-paced dining environment. Took and delivered orders efficiently, ensuring customer satisfaction. Managed multiple tables, handled payments, and resolved customer concerns promptly. Collaborated with kitchen and bar staff to ensure accurate and timely food and beverage delivery. Maintained cleanliness and organization of dining area, adhering to food safety and hygiene standards.
Waitress Supervisor
Chillis' Parque Arauco (Grupo Alsea)
Santiago De Chile, Las Condes
03.2017 - 01.2019
- Led a team of waitstaff, ensuring smooth service and excellent customer experience. Trained new staff on service standards, coordinated team shifts, and resolved customer issues quickly. Managed service flow during high-demand periods and themed events, collaborating closely with kitchen and bar teams for efficient order delivery. Ensured adherence to hygiene and food safety protocols.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
Account Executive
Tell Express (Movistar Venezuela)
Valencia, Venezuela
11.2014 - 2 2017
- Managed a portfolio of clients, building and maintaining strong relationships to ensure client satisfaction and business growth. Identified customer needs, provided tailored solutions, and negotiated contracts. Collaborated with internal teams to deliver services aligned with client expectations. Monitored account performance, addressed issues proactively, and ensured timely resolution of client concerns. Successfully met sales targets and contributed to the overall success of the company by identifying upselling and cross-selling opportunities.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Sales Manager
Zapateria Meryant Moda's
Valencia, Venezuela
10.2011 - 10.2014
- Oversaw daily operations of store while providing exceptional customer service and driving sales. Managed inventory, handled merchandising, and ensured product availability. Trained and supervised staff, coordinated shifts, and maintained well-organized and clean retail environment. Assisted customers with product selection, processed transactions, and resolved issues to ensure positive shopping experience. Consistently met sales targets and implemented strategies to increase revenue and customer retention.
Education
Bachelor of Science - Business Administration & HR
Keiser University
Miami, FL 02.2023 - Current
Bachelor - Kindergarten And Preschool Education
Universidad Metropolitana
Caracas, Venezuela 01.2015 - 07.2017
Certificate INCES - Administrative Assistance
Training Center Inces
Valencia, Venezuela 01.2014 - 01.2015
High School - Sciences
U.E. Colegio Monseñor Francisco De Ibarra Y Herrera
Valencia 01.2007 - 01.2013
Skills
- Team leadership and motivation
- Sales strategy development and execution
- Sales data analysis and decision-making
- Client relationship management
- Effective communication with clients
- Account management and client satisfaction
- Negotiation and problem-solving
- Upselling and cross-selling
- Team supervision and coordination
- Customer service and complaint handling
- Daily operations management
- Problem resolution
- Basic electrical knowledge
- Tool handling and safety
- Adherence to safety protocols
- Basic troubleshooting
Personal Information
Age: 28
References
- Rhaiza Matos
Supervisor at Meryant Moda's Shoe Store, Venezuela
Phone: +58 412 434 3655
Email: rjosephina68@hotmail.com - Manuel Gonzalez
Manager at Tell Express (Movistar Venezuela), Venezuela
Phone: +58 414 574 4024 - Michael Moussan
Manager at La Ostioneria la Reyna, Houston, Texas
Phone: +1 281 885 3710 - Derby Trevisson
Electrician Technician, Houston, Texas
Phone: +1 346 324 1951
Training
- High School Teaching Course, Basic Teacher School, Venezuela, 06/01/15
- Barista Course, 5 Academic Hours, 06/01/17
- Professional Bartender, 30 Academic Hours, 07/01/17
Timeline
Electrician Helper
Eldecoinc
02.2024 - Current
Bachelor of Science - Business Administration & HR
Keiser University
02.2023 - Current
Waitress
Apps (Uber, Doordash, Instacart, Lyft)
03.2020 - 01.2024
Waitress
La Ostioneria la Reyna
12.2019 - 03.2020
Waitress Supervisor
Chillis' Parque Arauco (Grupo Alsea)
03.2017 - 01.2019
Bachelor - Kindergarten And Preschool Education
Universidad Metropolitana
01.2015 - 07.2017
Account Executive
Tell Express (Movistar Venezuela)
11.2014 - 2 2017
Certificate INCES - Administrative Assistance
Training Center Inces
01.2014 - 01.2015
Sales Manager
Zapateria Meryant Moda's
10.2011 - 10.2014
High School - Sciences
U.E. Colegio Monseñor Francisco De Ibarra Y Herrera
01.2007 - 01.2013
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