Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Gabriela Carcamo

Uniondale

Summary

Dynamic professional with a proven track record in customer service and inventory management, notably at Trader Joe's. Excelled in teamwork, problem-solving, and maintaining high standards of cleanliness and health code compliance. Skilled in creating engaging customer experiences and efficient operational workflows. Demonstrated ability to train and lead teams to exceed quality expectations.

Overview

8
8
years of professional experience

Work History

Crew Team Member

Trader Joe's
03.2023 - 12.2024
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and Stocking products.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Florist

Whole Foods Market Inc
01.2021 - 12.2022
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Prepared potted plants and bouquets based on customer requirements.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Nurtured flowers to maintain quality and promote longevity.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.

Merchandising Specialist

Best Buy
06.2017 - 06.2019
  • Assembled quarter and full-size point of purchase promotional displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
  • Maintained clean store by returning items to proper places.
  • Directed construction of product displays, following corporate planograms, promotions, and seasonal trends.
  • Updated pricing and signage to complete product displays and educate customers.
  • Optimized store displays and appearance via strategic merchandising.

Education

No Degree - Photography

LIU Post
Brookville NY

Associate of Arts - Liberal Arts And Sciences

Nassau Community College
Garden City, NY
05-2017

Skills

  • Food handling safety
  • Cleaning and sanitation
  • Basic math
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking and organization
  • Attention to detail
  • Time management
  • Verbal and written communication
  • Health code compliance
  • Inventory management

Languages

Spanish
Full Professional

Software

Microsoft 11

Mac IOS

Timeline

Crew Team Member

Trader Joe's
03.2023 - 12.2024

Florist

Whole Foods Market Inc
01.2021 - 12.2022

Merchandising Specialist

Best Buy
06.2017 - 06.2019

No Degree - Photography

LIU Post

Associate of Arts - Liberal Arts And Sciences

Nassau Community College
Gabriela Carcamo