Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Gabriele Cooley

Wheeling,IL

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Continental diner
Buffalo Grove, IL
04.2024 - 09.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.

Cashier

Garden Fresh Market
Buffalo Grove, IL
01.2024 - 04.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Lifeguard

Wheeling Park District
Wheeling, IL
05.2021 - 09.2023
  • Provided assistance to swimmers of varying skill levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Enforced all safety regulations and posted rules for patrons.

Cashier

Wingstop
Wheeling, IL
03.2021 - 05.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Associate of Arts - Accounting

William Rainey Harper College
Palatine, IL
05-2026

High School Diploma -

Buffalo Grove High School
Buffalo Grove, IL
05-2024

Skills

  • Dining room management
  • Reservations Coordination
  • Reservation coordination
  • Food inspection
  • Menu Memorization
  • Dining customer service
  • Cash Handling
  • Server Support
  • Customer Service
  • Take-out service
  • Handling Complaints
  • Greeting guests
  • AED Operation

Certification

  • CPR certified

Affiliations

  • Track and field
  • Cheerleading
  • Fitness

Timeline

Restaurant Hostess

Continental diner
04.2024 - 09.2024

Cashier

Garden Fresh Market
01.2024 - 04.2024

Lifeguard

Wheeling Park District
05.2021 - 09.2023

Cashier

Wingstop
03.2021 - 05.2021

Associate of Arts - Accounting

William Rainey Harper College

High School Diploma -

Buffalo Grove High School
Gabriele Cooley