Gabriele Miller
PHR, SHRM-CP
Knightdale,NC
Summary
Human Resources Professional with over 25 years of experience who is forward-thinking, results- oriented, self-motivated with advanced knowledge of human resource principles. Highly approachable and pleasant individual with exceptional skills in contributing to the development of HR Department goals and objectives. Offer the ability to professionally handle human resources with interpersonal, multitasking and communication skills.
Overview
27
27
years of professional experience
6
6
years of post-secondary education
Work History
Sr. ELCM Delivery Manager
ABB
08.2021 - Current
- Direct, coordinate and monitor workloads within ELCM. Define metrics to measure and monitor program effectiveness
- Evaluate team members providing ongoing coaching, mentoring, development and support.
- Lead various assigned projects that benefit ELCM, other Front Office Service Lines and Hub teams to be more streamlined, accurate, compliant or productive.
- Develop and implement procedures, methods, standards and controls to foster operational efficiency, monitor compliance, and mitigate risks to achieve team results.
- Ensure all resources understand and follow appropriate methods, procedures and techniques to successfully complete assigned tasks within committed timeframes and standards.
- Consult with business partners to share ELCM knowledge and expertise and to offer solutions that meet customer requirements.
- Oversee local support as needed to facilitate work at GBS Hub, coordinating between ELCM and other GBS teams, COEs and HRBPs as required.
- Coordinates with ELCM GBS Hub team on new US requirements impacting processes for ELCM.
- Plan, develop, and implement on-boarding strategy and program.
- Liaise with other HR functional managers (Hub Teams, Talent Acquisition, Payroll Services, People Development, Travel and Expense, Compensation, Benefits and Global Mobility) to understand all necessary work streams impacts and needs as well as ensure clear communication of program purposes, objectives, and achievements.
- Oversee immigration process and procedures to support onboarding activities and initiatives.
- Oversee daily operations to ensure high levels of productivity
HR Project Manager
ABB Inc
04.2020 - 12.2020
- Create and set targets for milestones and adhering to deadlines and adjusting schedules and targets if deliverable change
- Track and communicate project status to mid and senior leadership and key stakeholders
- Provide recommendations for actions based on needs of business and overall strategy
- Collaborate with lines of business and all HR Centers of Excellence to facilitate implementation of key initiatives and provide proper project oversight
Human Resources Service Delivery Manager
ABB Inc
04.2019 - 04.2020
- Lead development of effective HR Operational Service for US Front Office
- Implement continuous improvement processes to ensure that all HR operational systems and processes are fit for purpose
- Build strong relationships with wider HR audience and Managers to develop consistent approach to people management within HR and OD Service and across group
- Provide vision and leadership to team by managing people, performance, development, health and well-being issues and resources effectively and in line with relevant policies and procedures
- Support development of HR team to ensure service continues to meet needs of group as a whole
- Define and measure KPIs against success measures to drive continuous improvement
- Utilize critical thinking and analytical skills to resolve issues
Global Mobility Specialist
ABB Inc
12.2011 - 03.2019
- Implement and administer short- and long-term international assignments, including immigration services and tax assistance
- Oversee and initiate mobility cases and liaise with employees, managers, HR and immigration/relocation vendors on all immigration and relocation matters
- Establish and administer company relocation and expatriate programs.
- Manage databases and personnel information to track relocation information, relevant international assignment information, and assignment costs and benefits
- Utilize critical thinking and analytical skills to resolve issues
- Coordinate and manage partnership with external vendors, including vendor evaluation, billing, and ongoing administration
- Serve as subject matter expert for global mobility and domestic relocation
- 1 related activities by advising employees, internal partners, and external vendors on processes, exceptions, and policy
- Proactively partner with HR, Payroll, Finance, Travel, and Legal on all mission-critical and strategic priorities and ensure collaboration across cross-functional teams
- Partner with regional teams to produce all assignment specific requirements.
Sr. HR Specialist/Master Data Administrator
ABB Inc
04.2010 - 12.2011
- Partnered with HR Business Partners and Managers to ensure the Employee Master Data and Organizational Management structure of the HRIS met corporate & local business requirements
- Proactively identify process improvement opportunities and potential solutions to ensure the highest level of customer service
- Maintained employee master data and the organizational structure for 10,000 employees (including 3 different companies, 35 manufacturing facilities, union & non-union environments, as well as Inpats & Expats) using established process & procedures, as well as direction from customer inquiries
- Provided training of Master Data Process comprising of the employee life cycle (including the processing of new hires, employee personal data maintenance, payments, benefits updates, and terminations)
- Analyzed, monitored and reviewed the quality of master data in accordance with standards, policies, & procedures
- Review and process severance/termination paperwork to ensure accuracy and completeness of data and information such as termination dates, severance pay periods and final deduction amounts
Human Resources Manager/Corporate Benefits Administrator
Cormetech, Inc
05.2005 - 09.2009
- Engaged in hiring, training and employee relations and participated in recruitment, on-boarding, and exit interviewing efforts
- Conducted new employee orientations, pre-employment tests and reference checks
- Conducted and facilitated organizational training and development efforts.
- Maintained and submitted all required Government reporting- EEO-1, Affirmative Action
- Scheduled meetings and interviews and assisted in administering various employee benefit programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, and 401(k)
- Collaborated with partners in the business to ensure understanding of customer requirements and to provide solutions that meet these requirements while maintaining the integrity of Company
- Provided HR Consultation support to managers regarding various employee relations issues including policy interpretation and disciplinary actions
- Provided guidance and coaching to managers in the use of HR tools and related processes to maximize their effectiveness in employee engagement, development and retention.
Human Resources Generalist
Siemens T&D
06.2001 - 02.2005
Site Coordinator
Manpower
01.2001 - 06.2001
Sr. Human Resources Specialist
B/E Aerospace
09.1998 - 07.2000
Human Resources Specialist
Wachovia
03.1997 - 08.1998
Benefits Specialist
Sara Lee Knit Products
01.1993 - 01.1997
Education
BA - Business Management
Georgia Southern University
Statesboro, GA 06.1986 - 06.1992
Skills
Microsoft Office
SAP
Shared Service Environment
Leadership
Self-directed
Workday
Active listener
Timeline
Sr. ELCM Delivery Manager
ABB
08.2021 - Current
HR Project Manager
ABB Inc
04.2020 - 12.2020
Human Resources Service Delivery Manager
ABB Inc
04.2019 - 04.2020
Global Mobility Specialist
ABB Inc
12.2011 - 03.2019
Sr. HR Specialist/Master Data Administrator
ABB Inc
04.2010 - 12.2011
Human Resources Manager/Corporate Benefits Administrator
Cormetech, Inc
05.2005 - 09.2009
Human Resources Generalist
Siemens T&D
06.2001 - 02.2005
Site Coordinator
Manpower
01.2001 - 06.2001
Sr. Human Resources Specialist
B/E Aerospace
09.1998 - 07.2000
Human Resources Specialist
Wachovia
03.1997 - 08.1998
Benefits Specialist
Sara Lee Knit Products
01.1993 - 01.1997
BA - Business Management
Georgia Southern University
06.1986 - 06.1992