Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Gonzalez

Tampa,FL

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Server/ Food Runner/ Host

Melting Pot Social
03.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Host /Food Runner /Restaurant Busser

Cru Cellars
08.2022 - 04.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Managed expo line during dinner rush when food running .
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Server's Assistant

Ruth's Chris Steakhouse
01.2022 - 05.2022
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Collaborated with other staff members to maintain high-level customer satisfaction.
  • Assisted with dining room set up prior to and after service period.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.

Busser /Food Runner

Maggiano's Little Italy
07.2021 - 01.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Education

Associate of Arts - Nursing

Hillsborough Community College
Tampa, FL
12.2024

Skills

  • High-Volume Dining
  • Upselling Techniques
  • Allergy Awareness
  • Memory Retention
  • Multitasking Abilities
  • Strong Work Ethic
  • Team Player
  • Reliable and Responsible
  • Food and Beverage Upselling
  • Adaptable and Flexible

Timeline

Server/ Food Runner/ Host

Melting Pot Social
03.2023 - Current

Host /Food Runner /Restaurant Busser

Cru Cellars
08.2022 - 04.2023

Server's Assistant

Ruth's Chris Steakhouse
01.2022 - 05.2022

Busser /Food Runner

Maggiano's Little Italy
07.2021 - 01.2022

Associate of Arts - Nursing

Hillsborough Community College

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Gabriel Gonzalez