Summary
Overview
Work History
Education
Skills
Timeline
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Julia Potter

Alabaster,AL

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Host, Food-runner, Server

Seasons 52
09.2019 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers and food runners with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Maintained speed of service for food orders while minimizing errors and complaints.

Childcare Provider

Helena United Methodist Church
10.2017 - 07.2021
  • Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Assisted in potty training and toilet hygiene.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Provided support and guidance to children in conflict resolution.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Responded to inquiries from parents and guardians.
  • Read stories, sang songs and facilitated creative play.
  • Monitored children's activities to verify safety and wellbeing.

Education

High School Diploma -

Thompson High School
Alabaster, AL
05.2019

Skills

  • Customer Preferences
  • Menu Memorization
  • Operational Efficiency
  • Safe Work Practices
  • Cash Register Operation
  • Cleaning Methods
  • High-Volume Dining
  • Guest Satisfaction
  • Check Payment Processing
  • Safety Awareness
  • Customer Service
  • Credit Card Transaction Processing
  • Cash Handling
  • Taking Reservations

Timeline

Host, Food-runner, Server

Seasons 52
09.2019 - Current

Childcare Provider

Helena United Methodist Church
10.2017 - 07.2021

High School Diploma -

Thompson High School

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Julia Potter