Summary
Overview
Work History
Education
Skills
Additional Information
Activities
Hobbies and Interests
Timeline
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GABRIELLA ALVARADO

Celebration,Florida

Summary

Guest-oriented Reservation Agent with advanced-level reservation and customer service skills. Proficient in effectively managing daily correspondences and operational tasks to exceed customers' expectations and expand customer base. Friendly, organized and hardworking with strong skills in communication and customer service Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

Work History

Receptionist

Vacation Village at Parkway
03.2022 - 05.2022
  • Answered and directed incoming calls using multi-line telephone system
  • Served visitors by greeting, welcoming and directing to appropriate personnel
  • Updated and recorded customer or client information to maintain accounts

Sales Associate

Levis Strauss & Co
12.2021 - 03.2022
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Collected payments and provided accurate change
  • Worked with fellow sales team members to achieve group targets
  • Answered product questions with up-to-date knowledge of sales and promotions

Education

Bachelor of Science -

Florida Gulf Coast University
05.2026

Celebration High School
05.2022

Skills

  • Motivated
  • Determined
  • Hard working
  • Responsible
  • Dependable
  • Respectful
  • Proficient using technology
  • Positive attitude
  • Meticulous and Organized
  • Organization and Efficiency
  • Customer Service-Oriented
  • Appointment Scheduling
  • Attention to Detail
  • Courteous and Professional

Additional Information

Volunteered for Celebration's Pink On Parade as a Celebration storm cheerleader for 2 years in a row., Participated in a fundraiser for “tip-a-cheerleader” at Market Street Diner in Celebration, Florida., Volunteered for "Celebration Cancer Superheroes 5k And Fun Run.", Been a part of OBC'S cheer competition volunteering for 2 years in a row., Volunteered at a middle school cheerleading clinic teaching from grades 6-8., Volunteered for "Santa Cow'z Spectacular Snow Slide" for charity at Chic Fil A., Volunteered for "Embrace Of Celebration" and wrote inspirational quotes and packed goodie bags for the homeless., Volunteered at Celebration K-8 helping many of my old teachers prepare for the upcoming school year back from Covid.

Activities

Graduated high school with two cords from the National Honors Society of Dance Arts

Hobbies and Interests

ACTIVITIES, Celebration Varsity Cheerleading 3 out of 4 years of high school. (2018-2021). - 2018 FHSSA State Champions. (cheerleading) -Dance techniques 4 out of 4 years of high school (performing arts). 2 -Had many opportunities to participate in volunteering in my 3 years of being on the celebration varsity cheer squad. - Love to give back to the community and volunteer in my hometown to provide for the homeless.

Timeline

Receptionist

Vacation Village at Parkway
03.2022 - 05.2022

Sales Associate

Levis Strauss & Co
12.2021 - 03.2022

Bachelor of Science -

Florida Gulf Coast University

Celebration High School
GABRIELLA ALVARADO