GABRIELLA BALBUENA

Marin Health - Breast Surgical Oncology & Breastfeeding Medicine 5/13/2024 – Current (Front/Back/Admin/Referrals & Auths) – Senior MA

Marin Health - OB/GYN & Urology 1/8/2024 – 5/13/2024 (Front/Back MA)

Breast Surgery & Breastfeeding Medicine – Front/Back/Administrative/Referrals & Authorization

Built Charts, running eligibility for Insurance, Scheduling, checking in patients, Generating New patient referrals via fax and work que system; Authorizations; Genetic Testing; Assisting in procedures; Lactation Intakes; Weighted feeds; Handling Newly Diagnosed cancer patient care; Rooming/Vitals; Training all new hires for all departments; Disability forms; Inventory/Ordering/stocking. Keeping all Emergency logs for the office; Uploading Images and documents into PACS system; scrubbing DAR; Running 2 clinics at once; Assisting the Breast health center for authorization and genetic testing; Assisting OB/GYN dept with their referrals when needed; Recall list; Oncotype approvals for chemotherapy

OB/GYN & Urology – Prepping charts in advance; setting up all rooms; Setting up US/NST; Ordered Labs; Approve / Deny prescriptions; Prior auths for medications; Assisting in measuring and fitting pessaries; Ordering /Stocking Vaccines (Tdap, Rhogam, Flu, RSV, HPV, Depo) Assisting in office procedures IUD insertion & removals, Colposcopy’s, Biopsy, Endometrial, Endocervical, cervical, punch biopsies, Leep’s. Cyst draining, Urine testing, PAP smears, Swabs, GBS, Aptima, constantly changing providers and working each clinic to their preference two providers at a time; Sanitizing/Autoclaving

Prepping charts; Setting up rooms; Stocking/Ordering supplies; US & NST; Referring for all OB trimesters Orders/scans: Nuchal Translucency US, preterm birth screening, second trimester screening, Level 2 Anatomy scan, MFM Consults with Growth scans and Labs; Approve/Deny prescriptions; Prior authorizations; Pessary fittings; Vaccines; Assisting in office procedures; IUD insertion & removals; Colpo’s; Biopsies; water sonograms; Femvue; cyst draining; UTI; pap smear; SWABS, GBS, Administrative work for 3 providers

Assisted 3 providers with over 300+ patients a week; Check in & collected Insurance information; Roomed/Vitals; Assisted MD’s& Pas in minor office procedures; Scheduled surgery for spine and upper extremity; Dispensed DME for post op patients; Casting/Splints; Managed 2 phone lines and facilitated over 50+calls/day with patients, vendors, providers; managed 150+flags daily; referred patient to different sites depending on their care plan; coordinated all Hyaluronic acid injection orders and deliveries; scheduled and managed all IME, depositions, Med legals with Law firms; prescribed medications; Assisted with all Spanish speaking patients and trained all new hired staff; Administrative/Referrals dept lead.

Directed/Managed Front lines; Supervised all staff; worked Registers; Handled all the money drops; Balanced the cash vault and coin drawer; worked on closing books/store’ provided excellent customer service over 500+ customers daily; maintained sales goals; stocked merchandise; changes store displays according to guideline; changed merchandise pricing overnight

Administered medications; Light house work; prepared all meals; ran all personal errands;

Provided transportation services; Assisted in all medical appointments and personal administrative work

Verified insurance; Check in 40+ patients daily; vitals; Documented visits and filed into system; provided referrals and Rx refills; EKG’s; assisted in minor office procedures; blood draws; vaccines; eye exams open and closed office