Summary
Overview
Work History
Education
Skills
Timeline
Server

Gabriella Beverlin

Lakeport ,CA

Summary

Dynamic and licensed Cosmetologist with a proven track record at Gaslight Grill, excelling in time management and relationship building. Expert in enhancing client satisfaction through personalized services and efficient scheduling. Skilled in social media promotion, significantly increasing client retention. Demonstrates exceptional social skills and business management acumen, ensuring top- notch customer experiences.

Overview

4
4
years of professional experience

Work History

Cosmetologist

Self Employed
08.2023 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Answered phone calls and emails to schedule client appointments.

Server

Gaslight Grill
09.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Ed Donaldson High School
Lakeport, CA
10.2021

Skills

  • Social skills
  • Time management
  • Friendly Communication
  • Active Listening
  • Licensed Cosmetologist
  • Scheduling appointments
  • Clear Communication
  • Client Consultations
  • Social Media Promotion
  • Relationship Building
  • Schedule Management
  • Business Management

Timeline

Cosmetologist

Self Employed
08.2023 - Current

Server

Gaslight Grill
09.2020 - Current

High School Diploma -

Ed Donaldson High School

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Gabriella Beverlin