Gabriella Byron
Columbus,OH
Summary
Retail manager with a passion for fashion and design, bringing 4 years of experience in fast-paced environments. Demonstrates exceptional leadership and attention to detail, enhancing customer satisfaction and driving sales growth. Skilled in styling, customer service, and team collaboration, consistently creating engaging store layouts and effective inventory management strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom Rack
Columbus, OH
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Manager
Elena2You
Polaris Mall
04.2022 - 07.2024
- Led store expansion, managing locations and driving measurable growth
- Implemented customer-centric strategies, enhancing satisfaction and sales performance
- Honed expertise in product assessment, focusing on intricate details of jewelry and small items
- Applied analytical skills to inventory management and sales strategies
- Managed inventory precision, ensuring product availability while maintaining meticulous organization standards
- Cultivated a nurturing customer environment, addressing specific needs
- Trained staff in customer etiquette, store operations, and product handling techniques
- Pioneered store design strategies, enhancing visual appeal and functionality
- Developed efficient packaging methods, balancing care and speed for customer satisfaction
Online Grocery
Walmart
Westerville, OH
05.2022 - 09.2022
- Effectively communicate with co-workers; working as a team to get orders out to cars correctly and on time
- Learned great skill of organization, having to separate and label each individual order
- Fostered seamless teamwork in high-pressure environment, ensuring timely and accurate order fulfillment for online grocery customers
- Developed robust organizational skills, meticulously managing order separation and labeling to maintain inventory accuracy and streamline pickup process
- Provided exceptional customer service by efficiently managing heavy or bulky items, ensuring safe and timely delivery to customers' vehicles
Shift Lead, Cashier, Inventory, Stylist, Visual Team
AKIRA
Polaris Mall
06.2020 - 03.2021
- Working through every new shipment, learning timeliness and organization
- Crafted captivating store layouts and window displays, enhancing visual appeal and driving customer engagement in a fast-paced retail environment
- Boosted sales through strategic product promotion and personalized styling, adapting to diverse client preferences and current fashion trends
- Thrived in a team-oriented environment, contributing to store success through effective communication and shared commitment to sales goals
Education
High School Diploma - undefined
Westerville Central High School
Westerville, OH01.2022
Skills
- Retail experience
- Styling
- Creativity
- Leadership
- Quick learner
- Customer service
- Design
- Attention to detail
- Teamwork & Collaboration
- Cooperative
- Fast-paced environments
- Inventory management
- Visual merchandising
- Customer engagement
- Packaging efficiency
- Store organization
- Analytical skills
- Sales strategies
Certification
Business of Retail Certified Specialist
- by the National Retail Federation Foundation for mastering of skills and passing a comprehensive exam
- Certified by Adam Lukoskie, NRF Foundation Executive Director + National Retail Federation Senior Vice President
Credential Number: 63361445
Credential Date: 10/30/2024
Links
Instagram @the.divinee
Timeline
Sales Associate
Nordstrom Rack
11.2024 - Current
Online Grocery
Walmart
05.2022 - 09.2022
Manager
Elena2You
04.2022 - 07.2024
Shift Lead, Cashier, Inventory, Stylist, Visual Team
AKIRA
06.2020 - 03.2021
High School Diploma - undefined
Westerville Central High School