Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nicholas Richards

Rockwall,TX

Summary

Seeking an opportunity to further my development in sales and work my way up the ladder in this business from a domestic level to an international one, i want to solidify myself within this company, striving to outperform others within this field and to prove to myself and to others as to why i'm an essential asset

Overview

5
5
years of professional experience

Work History

Sales Associate

Kia Motors
02.2024 - 02.2025
  • • Developed a killer instinct for high-pressure negotiations, balancing customer demands with dealership pricing strategies to achieve optimal outcomes.
  • • Expertly guided customers to the best vehicle for their needs, gathering key information to align budget, preferences, and goals.
  • • Built strong relationships with customers through test drives and in-person interactions, creating a welcoming, transparent, and stress-free buying experience.
  • • Leveraged hospitality and interpersonal skills to ease customer anxieties in an often-intimidating sales environment.
  • • Mastered negotiation techniques, learning how to be firm yet approachable, ensuring deals were closed without breaking customer trust.
  • • Emphasized authenticity over sales tactics, realizing that the key to success in sales is being genuine and relational rather than transactional.
  • • Developed invaluable problem-solving and communication skills, growing both professionally and personally in ways no other job had before

Cashier

Kroger
08.2023 - 01.2024
  • Support Kroger Team with cashier tasks and assist customer needs while providing efficient and personal experience for all customers
  • While performing customers' needs I also make it a point to outperform average metrics for my IPM score
  • Taught me how to be a leader in morality testing situations

Busser

Mi Cocina
04.2023 - 08.2023
  • Bussing tables and maintain support through restaurant
  • Providing best service while making connections with customers

Barista

Starbucks Corporation
08.2022 - 11.2022
  • Worked several different positions including; stocking, set up, customer support and handling food and drinks
  • always learning to connect to the customer and utilizing empathy to make their experience better
  • Manager- Christy - (661) 348-1061

Bar Back

Gourmet Italia
02.2021 - 06.2022
  • Maintained bar area for bartenders during peak hours, by stocking the bar with supplies complying to neat and organized standards
  • Managed closing duties, including cleaning the entire bar area and back area
  • First job that taught me about working for tips, learning how important it is to give your customer your very best in all aspects.
  • Provided efficient, friendly, and quality service always
  • Assisted servers by effectively handling customer complaints and special requests

Busser

Rosa’s Tortilla Factory
08.2020 - 11.2020
  • In charge of first impressions by welcoming customers into the restaurant
  • Learned how to turn challenging customer interactions into a more positive one
  • Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils
  • Manager – Jaun - (760) 579 -1396

Education

Highschool Graduate -

Linfield Christian School
Temecula, CA

Skills

  • Hospitality experience
  • Sales experience
  • POS user experience
  • Retail experience
  • People skills
  • Competitive
  • Self driven
  • Relational skills

Timeline

Sales Associate

Kia Motors
02.2024 - 02.2025

Cashier

Kroger
08.2023 - 01.2024

Busser

Mi Cocina
04.2023 - 08.2023

Barista

Starbucks Corporation
08.2022 - 11.2022

Bar Back

Gourmet Italia
02.2021 - 06.2022

Busser

Rosa’s Tortilla Factory
08.2020 - 11.2020

Highschool Graduate -

Linfield Christian School

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Nicholas Richards