Gabriella Camacho
Garland,TX
Summary
Dynamic leader with a proven track record at Salience Health, enhancing patient experiences and streamlining clinic operations. Excelled in project management and customer engagement, significantly improving team efficiency and patient satisfaction. Skilled in Microsoft Office and adept at fostering collaborative environments, consistently delivering trustworthy performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Experience Advocate Supervisor
Salience Health
Plano, USA
10.2024 - Current
- Managing the Patient Experience Advocate team when any issues arise into the clinic
- This can be billing issues or patient concerns
- Work one on one with clinical team and providers to make sure everything is running smoothly
- Doing daily audits on my team’s verifications
Patient Experience Advocate
Salience Health
Plano, USA
12.2022 - 10.2024
- Greeting patients when they come into clinic
- Collecting copay, and balance
- Explaining patient any balance on the account, insurance, and assessments that their provider order for them
- Helping schedules any appointments/testing that is necessary for the patient
Patient Liaison
Salience Health
Plano, USA
08.2022 - 12.2022
- Helping with patients that want to establish care with Salience Health, educating the patients about our practice, what treatments we have available, and assessing them with any needs they have
Event Planner/Coordinator
University of Texas at Arlington
Arlington, USA
01.2022 - 05.2022
- Intern under Becky Garner, head of the Public Health Department, assisted planning National Public Health Week 2022
- This included working with many community organizations including Texas Health Recourses and Tarrant County Public Health team
- Many of my responsibilities were creating action plans, event organization, volunteer requirement, event promotion and event management
Education
Bachelor of Science - Public Health
University of Texas at Arlington
Arlington, TX05.2022
Associates of Science -
Brazosport College
Lake Jackson, TX05.2019
Skills
- Microsoft Office Proficiency
- Athena
- Project Management
- Collaborative Team Member
- Customer Engagement
- Clear Verbal Communication
- Team Leadership
- Trustworthy Performance
- Insurance Eligibility Verification
Certification
- Mental Health First Aid, 04/22
- National Preparedness Goals and Systems, 06/21
- Civil Rights and FEMA Disaster Assistance, 06/21
References
Available Upon Request
Timeline
Patient Experience Advocate Supervisor
Salience Health
10.2024 - Current
Patient Experience Advocate
Salience Health
12.2022 - 10.2024
Patient Liaison
Salience Health
08.2022 - 12.2022
Event Planner/Coordinator
University of Texas at Arlington
01.2022 - 05.2022
Bachelor of Science - Public Health
University of Texas at Arlington
Associates of Science -
Brazosport College
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