Gabriella Cantwell
Delray Beach
Summary
Motivated and dependent professional with diverse experience in childcare, customer service, and health support. Currently pursuing a degree in health sciences, certified in BLS and EKG. Background includes roles as a hostess, babysitter, and member service specialist. Recognized for strong interpersonal skills, adaptability, and commitment to exceptional service.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Member Service Specialist
Youfit
08.2025 - Current
- Conducted daily inbound and outbound calls to promote memberships, achieving sales targets while addressing member inquiries.
- Provided personalized financial guidance based on workout goals, enabling informed membership decisions.
- Enhanced gym member experience through outstanding front desk service, fostering positive relationships with members.
- Resolved member concerns with effective communication and problem-solving skills, ensuring member satisfaction.
- Delivered accurate information on gym services, pricing options, class schedules, and personal training packages.
- Processed member registrations and account updates with efficiency and accuracy.
- Actively generated new leads through direct engagement outside the facility as a marketing strategy.
- Assisted management in maintaining a clean and organized gym environment to foster a positive atmosphere.
Babysitter
Independant
Boca Raton
04.2023 - 01.2026
- Supervised children's activities across multiple families, ensuring safety and engagement.
- Engaged children in age-appropriate activities, including reading and games.
- Organized creative activities to enhance children's physical, emotional, and social development.
- Demonstrated positivity and patience while caring for children of various ages, fostering a supportive environment.
- Delivered personalized support to various families in need of childcare
- Communicated daily with parents regarding children's activities and progress.
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Assisted with homework, school projects, and household chores.
- Transported children to school and extracurricular activities.
Restaurant Hostess
Lemongrass Asian Bistro
06.2024 - 11.2025
- Demonstrated exceptional service by greeting guests and ensuring timely seating.
- Coordinated reservation system to optimize table turnover and efficiently accommodate large parties.
- Answered customer inquiries about hours, menu items, and reservations promptly.
- Managed multiple tasks in high-pressure environments while maintaining calm demeanor, ensuring smooth operations.
- Maintained cleanliness and organization of front-of-house areas consistently.
- Trained new host staff on operational procedures, enhancing team readiness and service quality.
- Operated cash register accurately for diverse payment transactions.
- Packed and prepared takeout orders with accuracy to ensure timely pick up or delivery
Education
Associate of Arts - Health Sciences
Palm Beach State College
Boca Raton, FL05-2028
High School Diploma -
Boca Raton Community High School
Boca Raton, FL05-2025
Skills
- Customer service and support
- Member engagement
- Client interaction
- Relationship management
- Appointment scheduling
- Event coordination
- Transaction processing
- Time management
- Task organization
- Health and safety awareness
- Medication administration
- Conflict resolution
- Communication and teamwork skills
- Quick learning ability
- Reception management
Certification
BLS certification, American Heart Association
Timeline
Member Service Specialist
Youfit
08.2025 - Current
Restaurant Hostess
Lemongrass Asian Bistro
06.2024 - 11.2025
Babysitter
Independant
04.2023 - 01.2026
Associate of Arts - Health Sciences
Palm Beach State College
High School Diploma -
Boca Raton Community High School