Gabriella Contreras
Houston,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Cashier/ Prep
Monkey Cones
06.2021 - 08.2022
- welcome customers
- Cash Register operations
- restocked items for the ice cream
- Maintained clean and neat concession workplace
- Performed various event openings
- Shaved Ice prepared snow cones
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved efficiency, organized checkout area for optimal workflow.
- Performed cash, card, and check transactions to complete customer purchases.
- Adapted to fast-paced environment while ensuring service quality.
FOH / BOH/ Cashier
Jason’s Deli
03.2023 - 05.2024
- Welcomed customers and helped determine their needs.
- Promote products and menu items
- Taking orders FOH and Drive-thru, process customer payments
- Issue receipts and refunds as necessary
- Resolve customer complaints
- Restock items needed for salad bar and other dept's.
- Maintained cleanliness throughout the deli and dining room
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Ensuring accuracy and customer satisfaction in a fast-paced environment
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant
Sugarland Healthcare
06.2025 - 11.2025
- Coordinated scheduling for medical appointments, optimizing staff and resource allocation.
- Assisted with patient intake, ensuring accurate documentation and efficient processing.
- Supported healthcare providers by preparing necessary materials for patient consultations.
- Managed patient check-in and check-out procedures efficiently.
- Assisted in resolving patient issues to enhance satisfaction levels.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
- Checked patient insurance, demographic, and health history to keep information current.
- Ensured smooth daily operations, collaborating with team members to address any issues that arose during office hours.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Money handling
- Cash register operation
- Professionalism and courtesy
- Time management
- Flexible and adaptable
- Dependable and responsible
- Verbal communication
Timeline
Assistant
Sugarland Healthcare
06.2025 - 11.2025
FOH / BOH/ Cashier
Jason’s Deli
03.2023 - 05.2024
Cashier/ Prep
Monkey Cones
06.2021 - 08.2022