Gabriella Correa
Worcester ,MA
Summary
Driven and detail-oriented professional with exceptional communication and problem-solving abilities, aiming to enhance daily operations and streamline task management.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Behavioral Technician
Autism Care Partners
04.2026 - Current
- Monitored client progress and documented behavioral data for ongoing assessments and treatment adjustments.
- Developed positive relationships with clients to foster trust and facilitate effective communication during sessions.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Supported client using principles of applied behavior analysis.
- Provide and enact therapeutic interventions in a compassionate and safe environment.
- Engage with youth in a meaningful and positive manner, teaching and promoting appropriate behaviors, and providing positive reinforcement for the same.
- Complete required documentation, such as progress notes and incident reports.
- Implement individualized behavior support plans, de-escalating crises, and modeling positive social interactions.
- Maintained cleanliness and organization throughout the center to ensure a safe environment.
Direct Support Professional
Devereux Advanced Behavioral Health
09.2025 - 04.2026
- Ensure the safety and security of all youth by providing direct supervision.
- Provide and enact therapeutic interventions in a compassionate and safe environment.
- Engage with youth in a meaningful and positive manner, teaching and promoting appropriate behaviors, and providing positive reinforcement for the same.
- Complete required documentation, such as progress notes and incident reports.
- Implementing behavior support plans, de-escalating crises, and modeling positive social interactions.
- Complete housekeeping tasks such as vacuuming, washing dishes and tidying the program.
- Providing transportation to appointments and community outings.
- Facilitated daily living activities to enhance client independence and quality of life.
- Implemented individualized treatment plans in collaboration with multidisciplinary teams.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Housekeeper
Notre Dame Health Care, Worcester, MA
02.2024 - 12.2024
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Implemented infection control protocols to enhance safety for residents and staff.
- Cleaned and stocked residents rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Perform comprehensive cleaning and sanitation of resident rooms, offices, bathrooms, common areas, and stairways, including sweeping, mopping, vacuuming, dusting, and polishing.
Retail Assistant
Dollar General, West Boylston, MA
03.2023 - 03.2024
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitor and ensure product quality by regularly checking and updating expiration dates.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of shelves and displays.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
Housekeeper
Umass Memorial Hospital Worcester, MA
02.2022 - 11.2022
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments throughout the hospital by mopping, vacuuming, cleaning windows and surfaces and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Retail assistant
Dollar Tree, West Boylston, MA
03.2021 - 01.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Wait staff member
Briarwood Assisted Living, Worcester, MA
02.2020 - 02.2021
- Delivered exceptional dining experiences by ensuring timely service and attentiveness to residents' needs.
- Collaborated with kitchen staff to coordinate meal deliveries and accommodate dietary restrictions efficiently.
- Fostered a positive atmosphere by building relationships with residents, enhancing their overall living experience at the facility.
- Monitored dining room environment for cleanliness and safety, promptly addressing any issues or resident concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Concession stand worker
Showcase Cinema North Worcester, MA
09.2019 - 03.2020
- Consistently provided friendly service to promote better customer engagement.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and staff members.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Operated point-of-sale systems for efficient transaction processing.
Front End Associate
Shaws Market Worcester, MA
04.2018 - 09.2019
- Greeted customers to build rapport and increase customer satisfaction.
- Fostered helpful atmosphere, answering customer questions regarding product location and store services.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Packaged groceries securely to prevent damage during transportation, enhancing customer satisfaction.
- Collaborated with team members to optimize bagging processes, reducing wait times for customers.
- Maintained cleanliness of bagging area, adhering to safety and sanitation standards consistently.
- Monitored inventory levels of bags and supplies, reporting shortages to management promptly.
Education
High school Diploma -
Burncoat Senior High School
Worcester, MA6 2021
Skills
- Strong work ethic and integrity
- Adaptability
- Professionalism
- Time management
- Fast learner
- Client support
- Reliable and trustworthy
- Medication administration
- Housekeeping tasks
- Team collaboration
- Crisis management
- Safety monitoring
- Problem-solving
- Multitasking and organization
- Empathy and patience
- Adaptability and flexibility
- Conflict resolution
- Collaborative teamwork
- Data collection
- Behavior management techniques
- Accurate money handling
Certification
- CPR
- First aid
- PABC
- Medication Administration Program Certification
Languages
English
Timeline
Behavioral Technician
Autism Care Partners
04.2026 - Current
Direct Support Professional
Devereux Advanced Behavioral Health
09.2025 - 04.2026
Housekeeper
Notre Dame Health Care, Worcester, MA
02.2024 - 12.2024
Retail Assistant
Dollar General, West Boylston, MA
03.2023 - 03.2024
Housekeeper
Umass Memorial Hospital Worcester, MA
02.2022 - 11.2022
Retail assistant
Dollar Tree, West Boylston, MA
03.2021 - 01.2022
Wait staff member
Briarwood Assisted Living, Worcester, MA
02.2020 - 02.2021
Concession stand worker
Showcase Cinema North Worcester, MA
09.2019 - 03.2020
Front End Associate
Shaws Market Worcester, MA
04.2018 - 09.2019
High school Diploma -
Burncoat Senior High School