Gabriella Correa
Worcester ,MA
Summary
Driven and detail-oriented professional with exceptional communication and problem-solving abilities, aiming to enhance daily operations and streamline task management.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Behavioral Technician
Autism Care Partners
Auburn, MA
04.2026 - Current
- Monitored client progress and documented behavioral data for ongoing assessments and treatment adjustments.
- Developed positive relationships with clients to foster trust and facilitate effective communication during sessions.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Supported client using principles of applied behavior analysis.
- Provide and enact therapeutic interventions in a compassionate and safe environment.
- Engage with youth in a meaningful and positive manner, teaching and promoting appropriate behaviors, and providing positive reinforcement for the same.
- Complete required documentation, such as progress notes and incident reports.
- Implement individualized behavior support plans, de-escalating crises, and modeling positive social interactions.
- Maintained cleanliness and organization throughout the center to ensure a safe environment.
Direct Support Professional
Devereux Advanced Behavioral Health
09.2025 - 04.2026
- Ensure the safety and security of all youth by providing direct supervision.
- Provide and enact therapeutic interventions in a compassionate and safe environment.
- Engage with youth in a meaningful and positive manner, teaching and promoting appropriate behaviors, and providing positive reinforcement for the same.
- Complete required documentation, such as progress notes and incident reports.
- Implementing behavior support plans, de-escalating crises, and modeling positive social interactions.
- Complete housekeeping tasks such as vacuuming, washing dishes and tidying the program.
- Providing transportation to appointments and community outings.
- Facilitated daily living activities to enhance client independence and quality of life.
- Implemented individualized treatment plans in collaboration with multidisciplinary teams.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Housekeeper
Notre Dame Health Care, Worcester, MA
Worcester, MA
02.2024 - 12.2024
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Implemented infection control protocols to enhance safety for residents and staff.
- Cleaned and stocked residents rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Perform comprehensive cleaning and sanitation of resident rooms, offices, bathrooms, common areas, and stairways, including sweeping, mopping, vacuuming, dusting, and polishing.
Retail Assistant
Dollar General, West Boylston, MA
West Boylston, MA
03.2023 - 03.2024
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitor and ensure product quality by regularly checking and updating expiration dates.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of shelves and displays.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
Housekeeper
Umass Memorial Hospital Worcester, MA
Worcester, MA
02.2022 - 11.2022
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments throughout the hospital by mopping, vacuuming, cleaning windows and surfaces and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Retail assistant
Dollar Tree, West Boylston, MA
West Boylston, MA
03.2021 - 01.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Maintained cleanliness and organization of store, creating welcoming environment for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Wait staff member
Briarwood Assisted Living, Worcester, MA
Worcester, MA
02.2020 - 02.2021
- Delivered exceptional dining experiences by ensuring timely service and attentiveness to residents' needs.
- Collaborated with kitchen staff to coordinate meal deliveries and accommodate dietary restrictions efficiently.
- Fostered a positive atmosphere by building relationships with residents, enhancing their overall living experience at the facility.
- Monitored dining room environment for cleanliness and safety, promptly addressing any issues or resident concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Concession stand worker
Showcase Cinema North Worcester, MA
Worcester, MA
09.2019 - 03.2020
- Consistently provided friendly service to promote better customer engagement.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and staff members.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
- Operated point-of-sale systems for efficient transaction processing.
Front End Associate
Shaws Market Worcester, MA
Worcester, MA
04.2018 - 09.2019
- Greeted customers to build rapport and increase customer satisfaction.
- Fostered helpful atmosphere, answering customer questions regarding product location and store services.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Packaged groceries securely to prevent damage during transportation, enhancing customer satisfaction.
- Collaborated with team members to optimize bagging processes, reducing wait times for customers.
- Maintained cleanliness of bagging area, adhering to safety and sanitation standards consistently.
- Monitored inventory levels of bags and supplies, reporting shortages to management promptly.
Education
High school Diploma -
Burncoat Senior High School
Worcester, MA6 2021
Skills
- Strong work ethic and integrity
- Adaptability
- Professionalism
- Time management
- Fast learner
- Client support
- Reliable and trustworthy
- Medication administration
- Housekeeping tasks
- Team collaboration
- Crisis management
- Safety monitoring
- Problem-solving
- Multitasking and organization
- Empathy and patience
- Adaptability and flexibility
- Conflict resolution
- Collaborative teamwork
- Data collection
- Behavior management techniques
- Accurate money handling
Certification
- CPR
- First aid
- PABC
- Medication Administration Program Certification
Languages
English
Timeline
Behavioral Technician
Autism Care Partners
04.2026 - Current
Direct Support Professional
Devereux Advanced Behavioral Health
09.2025 - 04.2026
Housekeeper
Notre Dame Health Care, Worcester, MA
02.2024 - 12.2024
Retail Assistant
Dollar General, West Boylston, MA
03.2023 - 03.2024
Housekeeper
Umass Memorial Hospital Worcester, MA
02.2022 - 11.2022
Retail assistant
Dollar Tree, West Boylston, MA
03.2021 - 01.2022
Wait staff member
Briarwood Assisted Living, Worcester, MA
02.2020 - 02.2021
Concession stand worker
Showcase Cinema North Worcester, MA
09.2019 - 03.2020
Front End Associate
Shaws Market Worcester, MA
04.2018 - 09.2019
High school Diploma -
Burncoat Senior High School