Gabriella Crews
Stow
Summary
Detail-oriented cosmetologist with strong customer relationship management skills. Committed to educating clients on nail care while ensuring a professional and welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Licensed Cosmetologist
The Golden Room Salon
Stow
05.2024 - Current
- Educate clients on nail care and maintenance best practices during appointments.
- Demonstrate effective communication skills while addressing client concerns and requests.
- Maintain a professional appearance at all times while working with clients, both inside and outside the salon environment.
- Recommend treatment and styling products to customers to meet current needs, or resolve specific concerns.
- Maintain cleanliness and sanitation of workstations and equipment daily.
- Manage appointment scheduling to optimize service delivery and client flow.
- Provide excellent customer service through friendly interactions with clients.
- Followed health regulations regarding sanitation practices throughout the salon.
Restaurant Hostess
Texas Roadhouse
Stow
04.2023 - 10.2024
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Assisted servers by coordinating guest flow during peak hours.
- Ensured cleanliness and organization of the host stand area.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
High School Diploma -
Stow Munroe-Falls High School
Stow, OH05-2024
Skills
- Customer relationship management
- Attention to detail
- Team collaboration
- Professional presentation
- Social skills
- Active listening
Timeline
Licensed Cosmetologist
The Golden Room Salon
05.2024 - Current
Restaurant Hostess
Texas Roadhouse
04.2023 - 10.2024
High School Diploma -
Stow Munroe-Falls High School