Hi, I’m
Gabriella Cruz
Wesley Chapel,FL
Summary
Organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Currently looking for a new job to help accommodate me as I work towards finishing my collage degree. very motivated individual who is outgoing, efficient, and dependable.
Overview
4
years of professional experience
Work History
Generations At Home
Home Health Aide
09.2022 - Current
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Assisting Hands
Home Health Aide
02.2022 - Current
Job overview
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Wells Fargo
Mortgage Loan Processor
06.2021 - 01.2022
Job overview
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Wawa
Customer Service Representative
03.2019 - 06.2021
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Pasco-Hernando State CollegeWesley Chapel, FL
Bachelor of Science from Cognitive Psychology
01.2021
Wiregrass Ranch High School Adult EducationWesley Chapel, FL
High School Diploma
05.2020
Skills
- Meal Planning and Preparation
- Observation Communication
- Patient and Compassionate
- Upbeat and Positive Personality
- Call Documentation
- Issue and Complaint Resolution
- POS Systems and Ordering Platforms
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Inbound and Outbound Calling
Hobbies
I enjoy all outdoor activities such as
- Hiking
- Camping
- Swimming
- Gardening
- Fire spinning
The indoor activities i enjoy would include
- Cooking
- Book reading
Languages
English
Native or Bilingual
Spanish
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Home Health Aide
Generations At Home
09.2022 - Current
Home Health Aide
Assisting Hands
02.2022 - Current
Mortgage Loan Processor
Wells Fargo
06.2021 - 01.2022
Customer Service Representative
Wawa
03.2019 - 06.2021
Pasco-Hernando State College
Bachelor of Science from Cognitive Psychology
Wiregrass Ranch High School Adult Education
High School Diploma
Similar Profiles
Tracy BlackTracy Black
Residential Counselor at Generations Group Home IncResidential Counselor at Generations Group Home Inc
Clarissa VerasteguiClarissa Verastegui
Certified Medical Assistant at Generations Home Health and Hospice CareCertified Medical Assistant at Generations Home Health and Hospice Care
ANN NJERUANN NJERU
RN Floor Nurse at Generations Home CareRN Floor Nurse at Generations Home Care